User Reviews: Princess Cruises

Princess Cruises
Princess Cruises
GLOBAL EXPERIENCE INNOVATORS, INC.

Reviews Summary

Top reviews

  • Should be much better

    App seems very dated, not current.
    Improvement recommendations
    1) initial login should be much simpler; however the ability to access with booking is nice
    2) packages portion does not work correctly at all.
    a) not scaled properly for an app
    b) it does not show the images or provide details to the package, it only shows the cost.
    c) show package details button non functional
    d) show benefits link is non functional
  • Missing important part to be able to plan a cruise

    In the medallion app you can link all your travel companions and make plans while in this new app all that is missing!
  • Log in failed with new version of princess app

    Please fix the log in issue. I can log in just fine on the website.
  • Battery killer

    The app will drain a percentage of battery every few minutes. Be ware and prepared
  • Cannot connect

    Trying to prepare for my upcoming cruise, but app says I need WiFi or cellular to access it. I have a 5G cellular connection and am online, so not sure what the issue is.
  • Need to show loyalty

    App still does not show elite status. Still ha us as new cruisers. Also only shows past 12 cruises nothing more. I have called Princess several times about these issues to no avail. Medallions ordered no longer shows what you ordered only in progress.
  • Doctor

    Does not show bought excursions or times of deportation
  • Better late than never

    We took a cruise about a month ago. Would have been really nice if the chat feature had been there. Honestly, this app should not have been released without that. That said, the cruise itself was great.
  • Thrilled

    Absolutely thrilled with the new update! I especially like the new dining reservation section. Makes booking a lot easier. Great job on improving the app overall.
  • Obviously not ready for users

    Downloaded the new app today. Many features did not work. Unable to pay for excursions, unable to link travelers, some excursions were clearly missed described - Bee education details said Pompeii, etc. Please, please get this updated, and more user friendly. We want the old app back.

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