User Reviews: Princess Cruises

Princess Cruises
Princess Cruises
GLOBAL EXPERIENCE INNOVATORS, INC.

Reviews Summary

Top reviews

  • Double Trouble

    When adding travel dining companions in the dining reservation section, the app is doubling my companions. So instead of a reservation for four people it appears there are six in our party.
  • Not as good as other app

    Why did they change it? It’s slow. I’m leaving on my cruise today and it’s been one day ahead, which is frustrating. Scheduling things has been a pain - ie, spa services. It’s been easier to log on the the website. The other app never did that. There are also other bugs they need to work out. I hope it’s not this bad once I’m on the cruise.
  • This app still doesn’t work

    I just downloaded the app again, and it still shows my loyalty rating as Gold even though I’m at Ruby status. Repeatedly called Princess about this and each time I was told that the app was updated for me to show the correct status, but this was not the case.
  • Old App much better

    We have 3 cruises planned with Princess. Unlike the old app the only way we can view our other cruises is by putting entering the booking number. Like the old App I would like to have all cruises listed so I can review with just a click.
  • Update doesn’t work either

    So I tried reloading after people said a new version was out. Again I can’t login. I tried the forgot password link which had me login again. This time it took me to the website on iPhone. I board this coming weekend and don’t expect a working version before the cruise is over. The newer the app, the harder it is to transact any business with it.
  • Awesome updates!

    Reallly great updates!
  • Better late than never

    We took a cruise about a month ago. Woohave been really nice if the chat fray had been there. Honestly, this app should not have been released without that. That said, the cruise itself was great.
  • Prefer the old app

    The old app was so much easier to use. The new one can be quite complicated and confusing.
  • Love princess!

    Loving this new app! Great job princess.. excited to see what new things will come next
  • Request for app addition

    What would be amazing is if Spa appointments would show up on our journey view, like dining reservations do.

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