Leave a Review U.S. Bank ReliaCard
Just an awesome app
Now being a Mexican American in his 30s, which I have problems mentally, not only affects the way I think, but holds me back when it comes to trying to succeed at working or every day life. I have been able to navigate through this app fairly easy, which in my eyes is a big help, and I am also able to give/receive information quickly and efficiently. Finally thank you for all your help in giving me the time and effort thus amplifying a better outlook on receiving your benefits, which I know will help me out tremendously. So I say this, the app you’re about to install will be the app that you’ll like hands down so once again, “thank you guys”!Show lessDman0315
U.S. Bank Reliacard
I’ve had my account since the beginning of pandemic. I will admit in the beginning they were less than stellar I’m sure in large part to do with the insane workload out no where. Now I feel safe and secure having them handle my money that gets deposited with them and plan on opening other products with them moving forward. They run a lean ship but a cohesive ship as far as the lineup of financial products and look forward to having a long relationship with this institution.Show lessAaronREALTOR
Only had you for 1 year out of my 13 years for child support
I am still waiting for my new card since last Saturday, May 21, 2022. I should have already received it. Should have gotten at the latest of Friday, May 27, 2022.
I have been waiting and have been getting transaction notices since that time stating that I have at least 40 transactions that have taken place since that order. I have not been using the card and that I have not made absolutely no transactions of any purchases whatsoever but shows that there has been over 40 transaction in 1 weeks time.
I am getting rid of this account because it is falsely being used and there is no such way that I have made that many purchases in the short period of time!!Show lessSassy Cassie0805
Over all very poor bank and set up
There are so many things wrong with this bank, its system and how it’s set up. I have this card to use for my unemployment. First of all, if you work in two different states, you have to use two different cards and create two different accounts. It will not let you add a second card to your account. This is very inconvenient. Next, it is not set up to allow you to do bank transfers in every state. And one state I can transfer funds direct to my bank account and in another state I have to go withdraw money from an ATM or get a cash advance and then take it to my bank to deposit it. Once again, very inconvenient. Also, If you are transferring money from your ReliaCard account to your bank account you can only make ONE FREE transfer to your bank a month. You will be charged for all other transfers.I do not recommend using this card or getting this card. It is a lot easier if you just set up your unemployment to go directly to your bank account. Yes you might have to wait a few extra days for your deposit, but you would have to wait 3 to 5 days if you are doing a transfer from your ReliaCard to your bank account anyhow. It is less hassle and a lot more convenient than using this card!Show lessHunterwillie
Problems
I have always had problems with signing into this app. I have my unemployment card and my child support card (both completely different card numbers) and I can’t make an account for both and or put them both on the same account. So one account I check the balance on and the other one I have to call to figure out the balance. It’s not okay at all. Besides not being able to sign in the majority of the time and the csrds thing. Everything else seems fineShow lesschantel hughes
Card is good, app not so much
I have had the card for child support for a few years now. The card is great in itself but, lately the app, has been horrible. I have tried to sign in several times over the last several weeks and keep getting the message that there is something wrong on their end and it should be resolved shortly. After several weeks, I have uninstalled the app reinstalled it shut my phone off turned it back on did everything possible and still receiving the same message. If I want to know my balance or any transactions, I have to go through the website. It gets really frustrating.Show lessDozersmom80
Buggy app + atrocious customer service
Every time I've tried to sign in, an error pops up that reads "There's a problem on our end". I even tried signing in on PC and it kept telling me I had the wrong password when I KNEW it was the right one, and it continued to tell me that even after resetting the password, to the point where my card was completely locked because I failed too many times. I go to call the number on the back of my card to get it unlocked, and someone did answer surprisingly quick, however as we just began to get things rolling (information, what I need help with, ect) the representative HUNG UP ON ME! I know for a fact he hung up on me intentionally because I could audibly hear him put the handset (or whatever it's called) back down on the phone set. I called again and waited a whopping 2 HOURS before giving up. I have been trying every day since and still can't reach someone. This is incredibly frustrating. I need access to my money NOW, I really depend on it.Show lessWilliamT2005
Surprisingly basic and a bit behind
Not a bad app if you simply want to view your last few weeks of transactions, however, if you’re looking for anything more detailed for that, or even, heaven forbid, would like to print statements, individual transaction information or anything older than 3 weeks you may as well give up and call it a day. Oh, and whatever you are trying to look at, be quick! Once the app times out it’s necessary to completely close out, usually two or three times back to back and then you’ve got a decent chance of finally being able to log back in successfully.Show lessbobbythemechanic
Thanks 😊
I feeling the reliaCard I been doing prepaid cards for years. I did banks for years yes I admit I a lot of times I didn’t keep up with my check book as much but I can calculate money in my head but banks have to many fees for everything then when purchase something back then at first they run the check right through later you start noticing they started posting later making your money bounce everybody can’t keep up all the time but tell the truth seems like they hold it more than they used to do in your mind it always goes through the same way in the beginning so it’s supposed to that way. Everyone I know some of y’all are saying she need to keep up with her money you probably have some all saying I love debit cards my favorite is chime they help you build your credit and give you loans on your own money you just pay it back yes I love my card thanks R.CShow lesswfup
Solid App
When I first started using the US Bank Reliacard app, it wasn’t anything to write home about. That was almost two years ago when the pandemic hit. Since then there have been a number of significant improvements to it’s functionality. I now couldn’t ask for more than it currently provides. I’ve all but depleted my balance and I must say, I’ll miss it just a little. Transfers to bank accounts are free and fast, it provides nationwide directions to -in network- ATM machines that have no withdrawal fee, updates instantly when purchases are made, has above average daily spending limits, advanced security to keep money safe, any transaction alert you could possibly need, section dedicated to financial programs and offers, always works for any type of credit card purchase… except for certain online purchases that are permanently locked out; foreign purchases, Cash App, PayPal etc. Side note: You won’t get anywhere by calling Card Services or US Bank, so don’t waste your time there. It’s a prepaid debit card that is 95% regulated by the government. In spite of that one thing, I give it 5 gold stars.Show lessnxjdsma
