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Great!
I love how thorough the app isNymmoo
Can’t Add my Fresh Metal Smart Pet Bowl
Doesn’t have the option to add my Fresh Metal Smart Pet Bowl to the app at all.CharliePants146
真棒
一直都用PETKIT 很方便平行的根号三
Cannot connect to Wi-Fi properly
Cannot use app to check regular,it always show off line,our internet has no problem as other cameras works well翡翠游踪2012
The purr fect addition
This is the best addition for my two cats .one Siamese and one Savannah they used it at once not training .. adore the fact it’s WiFi and sends me details when not home about visits and how long for and it even tell me the weight of each cat.
No more litter scooping .. you can set how long after the cats have done the thing I set mine for 10 mins to let the clumping litter set. Takes it away and puts it into bin .. I have the model with a spray inside that auto too .. and I have a sold block in the waste basket to neutralise any smells. Tell me when it’s time to change them and also sends message when little needs changing..
all very very clever .. did a lot of research and this one came too for many many reasons.Show lessatomic1960
Automatically logged out
Don’t know what’s the reason but I was logged out by the APP and when I signed back in, I lost all the set up and records and have to re-set up everything. Very annoying.WallsCanTalk
Litter Box is Amazing
I don’t normally write reviews. But I am in love with this litter box. It works so well. I can’t smell anything coming from the litter box whatsoever. I’m really sensitive to smells and I stuck my face right next to the entrance and I couldn’t smell anything. I am getting rid of my other regular litter boxes this week. It’s only been a week of having it, but my cats have gotten used to it and they absolutely love that it cleans and they always have a fresh batch of litter each time. They got used to it so quickly that I was surprised. I’ve got a new litter boxes in the past and it’s taken so long for them use it. In regards to the app it is easier to use once you set it up.. I love that it tracks their weight and how many times they use the restroom. With four cats I absolutely recommend this for multi cat households.Show lessSky-sky 46
Easy to use once you have it setup
I like this feeder because of the automation and the metal bowl. The instructions if how to connect to Wi-fi were not clear in the manual so I had to go on you Tube to figure that out. The. Once I was in the app, I couldn’t get it switch out of metric measurements. I finally got that done and the feedings are working.
I’m all, make the WiFi connection easier to do, allow people to change the measurement to do regardless of what country your in, the same app can be used.
So far, so good! Would highly recommend to be able to auto feed my cat.Show lessBharper513
Poor QA
Actual physical products from petkit are great, as indicated by many other reviewers, however this page concerns the App not the products & so should remain focused on the App.
App is mediocre at best of times, feels clunky, recently it's become clogged up with self advertising and random additional "device demos" alongside those i actually have, constant log outs, sketchy notifications.
However the proverbial straw that prompted finger to virtual-keyboard concerns the colossal QA screw up re. the Home-Group "update" which, yes has given me something that should have been in from the get-go, but has also, i guess by consequence, purged all my devices from my account. So now i have a badly (default) named Home-Group, but no devices (and apparently no pets either) meaning i now have to go through the pain of repairing (paring is not too bad on petkit devices if you stay 100% on happy path, but repairing is like trying to get my cat to take a worming pill).
So thanks Petkit, your incompetence (or lack of care, whichever it is) has yet again cost me time.Show lessEd-6458
Works good except
I have never been able to get notifications when the waste bin is full on my Pura X device. It’s turned on in the notifications settings, but never actually changes to say it’s full and this doesn’t notify me. I’ve started just checking every night before bed, but it would be great if the notification actually worked.
Updated: The bin notification does turn red in the app. But there is no push notification for it it really should have a push notification just like the pet and cleaning activity does. But I set up a trigger in Home Assistant to notify me based on the state of the sensor, so at least there is a work around in my case.Show lessAZYumanbeing
