This app simplifies train travel in Indonesia by allowing users to book various train tickets, manage existing bookings, and access loyalty rewards. It also offers trip planning, online payments, food ordering, and entertainment features for a comprehensive travel experience.
Room to Improve
- 🐛 Frequent crashes and freezes
- 🐌 Slow loading times
- 🔋 Overheats phone and drains battery
- ❌ Foreign users face registration/login issues
- 💳 Payment processing errors and timeouts
- 🚫 Basic member registration problems
- 🪲 Inconsistent ticket availability display
- 🗣️ Poor customer service experience
- 🌐 Lack of multi-language support
- 🗄️ Data loss and app closing unexpectedly
- 📱 iOS specific issues
- 🔒 OTP sending failures and account locks
- 💸 KAI Pay issues (saldo, PIN reset)
- 🚹 Gender-based seat coloring concern
- 🗂️ Booking errors with passport as ID
