I canceled and was charged highly
I did get the app and was using it for a couple weeks. Once I realized the real full price I cancelled my script. I was charged initial $18.99 then $79.99 same day I started. For first 3 mths. That’s my faught I didn’t read everything. But after canceling 2mths later I was charged $79.00 and $199.99 same day. When ask them to refund this they said it’s an automatic renew and it’s my fault. They are willing to give me lifetime access a cost of ($249.) sad. A scam
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Fraud
This company charge me back to back charges for a product I didn’t ask for. The refused to cancel or give my money back Flash forward a year later the charge me $159 out of no where. I don’t even use thief product. Don’t get it unless you want to have to cancel your credit card.
They took a huge monthly fee
I thought the app was ok. Was happy to pay the one off small fee - under a tenner is worth a gamble. To discover now that they’ve take £49.50 as a monthly subscription - nowhere does it say they would be taking this and in the terms of service it doesn’t say there is a monthly charge and this figure isn’t stated anywhere. Absolute thieves. I’ve cancelled a subscription I didn’t know I had and have complained to customer service.
I see they’ve replied saying all the terms are set out to make out I’m an idiot who doesn’t read anything. All it says is that the subscription may automatically renew and at the end of the subscription. It does not say that this is a monthly fee and much worse is that you pay £9.99 when you join so at worst you’d maybe expect this if charged monthly unexpectedly. Not £49.50!! Nowhere does it say monthly, nor this amount.
I’ve since had my money refunded (offered to be refunded, am awaiting it) but they offered lesser amounts first.
I see they’ve replied saying all the terms are set out to make out I’m an idiot who doesn’t read anything. All it says is that the subscription may automatically renew and at the end of the subscription. It does not say that this is a monthly fee and much worse is that you pay £9.99 when you join so at worst you’d maybe expect this if charged monthly unexpectedly. Not £49.50!! Nowhere does it say monthly, nor this amount.
I’ve since had my money refunded (offered to be refunded, am awaiting it) but they offered lesser amounts first.
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Great beginner workout
It’s a great level for beginners and I see it and getting harder as I go.
Impressed
Thanks to RH for providing me with a tool that I really feel will work. Having spend 2 years coping with inactivity caused by an injury then recovery from an operation I really needed a kickstart. I am only 3 days in but feel this programme is going to offer me a chance to manage my progress in a successful way.
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