Best Zendesk Chat alternatives: apps like Zendesk Chat

📊 Productivity

Zendesk Chat is great, but it's not the only option. Explore 9+ similar apps for iPhone and iPad, each reviewed and rated by real users. Find free alternatives, premium upgrades, and hidden gems.

Top Alternatives to Zendesk Chat

Zendesk Sell by Future Simple

CRM and Sales Tracker

Editor's Choice

4.6😐(1.6K ratings)

FreeIn-App Purchases

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

What We Love

🚀 Powerful CRM features
👍 Intuitive and user-friendly
🗓️ Helpful calendar and task management
💻 Seamless cross-platform experience
🤝 Great for small businesses

Room to Improve

🐛 Frequent crashes and bugs
🔍 Weak search functionality
📧 Email integration issues
💰 Pricing concerns after free plan
🕰️ Sync delays and data loss

Freshchat by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Chat with customers on-the-go

Strong Contender

3.7😞(52 ratings)

Free

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

What We Love

👍 Easy to use
👍 Simple UI
👍 Lightweight and snappy
😍 Loved the new UX/UI
👼 Great app design
🚀 Automates business processes
👍 Competitive advantage

Room to Improve

🐛 Notifications rarely work
🐛 Slow message delivery
🐛 App logs out frequently
🐛 In-app features missing
🐛 Audio playback issues
🐛 Login problems
🐛 App crashes
🐛 Unstable and buggy
🐛 Poor support experience
🐛 Integration issues

Intercom Conversations by Intercom

Worth Considering

Text - Live Chat for Business

2.1😞(171 ratings)

Free

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

What We Love

📱 Mobile access to respond on the go
🔔 Push notifications for new messages
⚡ Quick replies when away from desktop
🎯 Easy to use for basic chat responses
👥 Good for team collaboration awareness

Room to Improve

🐛 Constant crashes and instability
❌ Missing core features from web version
💸 Expensive pricing for limited functionality
🔔 Unreliable notifications
⚙️ Poor performance and slow loading
🎨 Outdated UI/UX design
📝 Broken macros and saved replies
🔧 Lack of maintenance and updates
📋 Cannot manage tickets properly
🖱️ Scrolling causes app crashes
✏️ Cannot add attributes or tags
🔐 Login and authentication issues
📧 Email conversation display problems
🎯 Limited filtering and view options

More apps like Zendesk Chat

Customer service chat

Real-time customer supportIncoming message sneak peekReady-to-go responses

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

(111)

freemium

The app for Zendesk SKO FY27

Zendesk SKO FY27

Official event guidePersonalized scheduleEvent information

This official event app serves as a personal guide for attendees of the Zendesk SKO FY27 conference in Las Vegas. It helps users maximize their experience from January 12-16, 2026.

(27)

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Zendesk Relate 2026

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Chatway Live Chat & AI Chatbot

Live chat for websites

Real-time visitor trackingMulti-channel chat managementVisitor behavior insights

Connect with your website visitors in real-time, anytime, anywhere. Respond to live chats, view visitor activity, and manage conversations from multiple channels directly on your mobile device. Gain insights into visitor behavior and order data to provide faster, more personalized support.

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free

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Freshdesk

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

(3K)

freemium

AI customer support software

Tidio

Live chat with customersAI-powered chatbots for lead generationQuick response templates

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

(4.8K)

freemium