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Best apps like Zendesk Chat

9+ similar apps compared and reviewed

4.1 avg rating
9 free apps
Updated September 2026
Zendesk Chat
💼 Business
📊 Productivity

Zendesk Chat is great, but it's not the only option. Explore 9+ similar apps for iPhone and iPad, each reviewed and rated by real users. Find free alternatives, premium upgrades, and hidden gems.

Top Alternatives to Zendesk Chat

Tawk.to#1

Tawk.to by tawk.to

Editor's Choice
💼 Business
3.7😐(210 ratings)
Free
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This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.

What We Love

  • 👍 Useful and free
  • 🚀 Excellent functionality
  • 💡 Great customer support and suggestions
  • 🔒 Secure and reliable
  • 👍 Easy to use
  • 🚀 Seamless integration with websites

Room to Improve

  • 🐛 Notifications not working
  • 🐛 Chats keep crashing
  • 🐛 Frequent logouts
  • 🐛 Glitchy and unstable
  • 🐛 Slow performance
  • 🐛 Compatibility issues with newer devices
  • 🔋 Battery-hungry
  • 🐛 Visitor tracking not accurate
Freshdesk#2

Freshdesk by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Strong Contender
💼 Business
4.5😞(3K ratings)
Free
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Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

What We Love

  • 🚀 Easy to use
  • 🚀 Convenient mobile access
  • 🚀 Helpful for on-the-go support
  • 🚀 Great ticketing system
  • 🚀 Well-executed app

Room to Improve

  • 🐛 Unreliable notifications
  • 🐛 Buggy and unstable
  • 🐛 Poor search and filtering
  • 🐛 Clunky and frustrating UI
  • 🐛 Missing key features from web version
  • 🐛 Frequent crashes and errors
Tidio#3

Tidio by TIDIO POLAND SP Z O O

AI customer support software
Worth Considering
💼 Business
4.8😐(4.8K ratings)
Free
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This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

What We Love

  • 👍 Easy to use
  • 🚀 Responsive and fast
  • 💡 Helpful chatbot features
  • 🤝 Great for customer communication
  • 💰 Affordable pricing

Room to Improve

  • 🐛 Unreliable notifications
  • 🔄 Frequent app crashes and glitches
  • 🔒 Concerns about data privacy
  • 💰 Limitations in free plan
  • 📱 Mobile app lacking features

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Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

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Zendesk Sell
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This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

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Freshchat
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This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

Manage conversations on-the-goView visitor profilesReceive push notifications
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Intercom Conversations
Intercom Conversations
Intercom Conversations
by Intercom
Free

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Manage inbox on the goView and assign conversationsCollaborate with team notes
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LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
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This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
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JivoChat
JivoChat
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Business Messenger
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Connect with website visitors and customers across multiple channels like live chat, Facebook, and email. This tool centralizes all communications in one app, helping businesses improve customer service and increase conversions. It offers real-time visitor information and team collaboration features.

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