Best Zendesk Chat alternatives: apps like Zendesk Chat

📊 Productivity

Zendesk Chat is great, but it's not the only option. Explore 10+ similar apps for iPhone and iPad, each reviewed and rated by real users. Find free alternatives, premium upgrades, and hidden gems.

Top Alternatives to Zendesk Chat

Zendesk Sell by Future Simple

CRM and Sales Tracker

Editor's Choice

4.6😐(1.6K ratings)

FreeIn-App Purchases

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

What We Love

🚀 Powerful CRM features
👍 Intuitive and user-friendly
🗓️ Helpful calendar and task management
💻 Seamless cross-platform experience
🤝 Great for small businesses

Room to Improve

🐛 Frequent crashes and bugs
🔍 Weak search functionality
📧 Email integration issues
💰 Pricing concerns after free plan
🕰️ Sync delays and data loss

Freshchat by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Chat with customers on-the-go

Strong Contender

3.6😞(52 ratings)

Free

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

What We Love

👍 Easy to use
👍 Simple UI
👍 Lightweight and snappy
😍 Loved the new UX/UI
👼 Great app design
🚀 Automates business processes
👍 Competitive advantage

Room to Improve

🐛 Notifications rarely work
🐛 Slow message delivery
🐛 App logs out frequently
🐛 In-app features missing
🐛 Audio playback issues
🐛 Login problems
🐛 App crashes
🐛 Unstable and buggy
🐛 Poor support experience
🐛 Integration issues

Intercom Conversations by Intercom

Worth Considering

Text - Live Chat for Business

2.1😞(173 ratings)

Free

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

What We Love

📱 Mobile access to respond on the go
🔔 Push notifications for new messages
⚡ Quick replies when away from desktop
🎯 Easy to use for basic chat responses
👥 Good for team collaboration awareness

Room to Improve

🐛 Constant crashes and instability
❌ Missing core features from web version
💸 Expensive pricing for limited functionality
🔔 Unreliable notifications
⚙️ Poor performance and slow loading
🎨 Outdated UI/UX design
📝 Broken macros and saved replies
🔧 Lack of maintenance and updates
📋 Cannot manage tickets properly
🖱️ Scrolling causes app crashes
✏️ Cannot add attributes or tags
🔐 Login and authentication issues
📧 Email conversation display problems
🎯 Limited filtering and view options

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The app for Zendesk SKO FY27

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Crisp

Chat with your customers

Multi-channel customer inboxTeam inbox managementMobile-optimized experience

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

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Tawk.to

by tawk.to

Real-time website visitor monitoringLive chat functionalityFree customizable chat page

This free live chat application enables website owners to monitor and communicate with visitors in real-time. It offers a customizable page for interaction without any hidden costs or spam.

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