Best Customer Feedback Platform Apps

178+ iOS apps curated and reviewed

4.3 avg rating
20 free apps
Updated July 2026

If you already know Medallia Mobile 3, this is the deeper bench. 178+ customer feedback platform apps for iPhone, all reviewed and ranked by user rating, recency, and download trend as of July 2026.

Compare top Customer Feedback Platform Apps (July 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Medallia Mobile 3Medallia Mobile 3Free4.1★ (806)NoNoJul 2026
2Real Time FeedbackReal Time FeedbackFree4.3★ (11)NoNoJun 2026
3FrontAppFrontAppFree3.5★ (164)YesNoJul 2026
4Podium - Small Business ToolsPodium - Small Business ToolsFree4.7★ (31K)NoNoJul 2026
5Swell PlatformSwell PlatformFree4.3★ (22)NoNoMay 2026
6Community by C SpaceCommunity by C SpaceFree4.6★ (1.9K)NoNoJul 2026
7Quo (formerly OpenPhone)Quo (formerly OpenPhone)Free4.4★ (11K)NoYesJul 2026
8smg360smg360Free3.8★ (525)NoNoJul 2026

Top Picks for Customer Feedback Platform

Medallia Mobile 3#1

Medallia Mobile 3 by Medallia, Inc.

Activate Employees Anywhere
Editor's Choice
💼 Business
4.1😞(806 ratings)
Free
Medallia Mobile 3 screenshot 1
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Medallia Mobile 3 screenshot 3
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Medallia Mobile 3 screenshot 5
Medallia Mobile 3 screenshot 6

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

What We Love

  • 🚀 Easy to use
  • 👍 Intuitive interface
  • 🚀 Responsive app
  • 👍 Helpful for work

Room to Improve

  • 🐛 Frequent crashes
  • 🐛 Login issues
  • 🐛 Notifications not working
Real Time Feedback#2

Real Time Feedback by Safe On Our Watch LLC

Real-Time Business Feedback
Strong Contender
🌟 Lifestyle
4.3(11 ratings)
Free
Real Time Feedback screenshot 1
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Real Time Feedback screenshot 6

This app offers a frictionless way for customers to provide immediate feedback on their experiences. It allows businesses to address issues on the spot, preventing customer dissatisfaction and loss of business.

FrontApp#3

FrontApp by FrontApp. Inc.

Customer operations platform
Worth Considering
💼 Business
3.5😐(164 ratings)
FreeAds
FrontApp screenshot 1
FrontApp screenshot 2
FrontApp screenshot 3
FrontApp screenshot 4

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

What We Love

  • 👥 Excellent for shared team inboxes
  • 🎯 Streamlined email collaboration
  • ⚡ Desktop and web versions are solid
  • 🔄 Useful commenting and tagging features

Room to Improve

  • 🐢 Slow app performance and loading times
  • 🐛 Frequent crashes and freezing
  • 📱 Mobile app significantly behind desktop version

More Customer Feedback Platform apps to explore

4
Podium - Small Business Tools
Podium - Small Business Tools
Podium - Small Business Tools
Messaging, Payments, Marketing
Free

Manage all customer communications in one inbox, from payments and reviews to marketing messages. This platform helps local businesses streamline interactions, collect payments, and improve their online reputation.

Unified customer inboxAutomated review invitationsBulk text marketing
💼 Business
(31K)
ad-supported
5
Swell Platform
Swell Platform
Swell Platform
Business Growth Platform
Free

This business platform helps companies acquire and retain customers by facilitating communication, understanding customer needs, and generating positive reviews. It aims to streamline customer engagement and enhance overall customer experience.

Customer acquisitionCustomer retentionCustomer communication
💼 Business
(22)
free
6
Community by C Space
Community by C Space
Community by C Space
C Space
Free

Connect with brands and contribute to customer-inspired growth. This app allows you to engage with major companies in a unique way, receiving notifications for new activities and completing them directly from your mobile device.

Connect with brandsCustomer-inspired growthEngage with major companies
🌟 Lifestyle
(1.9K)
free
7
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Quo (formerly OpenPhone)
Business calling and texting
Free

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Unified calls, texts, and customer infoShared inboxes and internal notesMini CRM with custom contact properties
💼 Business
(11K)
free with in-app purchases
8
smg360
smg360
smg360
by Service Management Group, Inc. SMG
Free

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Real-time data accessCustomer feedback reportingActionable insights
💼 Business
(525)
free
9
Reputation Mobile
Reputation Mobile
Reputation Mobile
Raise your customer experience
Free

Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.

Track Reputation ScoreRespond to customer reviewsSend review requests
💼 Business
(210)
free
10
Ovation - Guest Feedback
Ovation - Guest Feedback
Ovation - Guest Feedback
by Ovation Up, LLC
Free

This platform streamlines guest feedback for restaurants using a quick SMS survey. It integrates with ordering systems to help resolve issues in real-time, encourage positive reviews, and uncover insights for business improvement.

SMS-based guest surveysDigital Table Touch™Frictionless integrations
📊 Productivity
(11)
free
11
Twocents: Private Feedback
Twocents: Private Feedback
Twocents: Private Feedback
Send feedback to any business
Free

Share private, constructive feedback directly with local businesses. This app offers a simple, guided way to express what worked or what could improve, without public pressure or ratings. Help your favorite spots grow by providing honest insights.

Private feedback submissionDirectly to businessesGuided prompts for ease
🌟 Lifestyle
(18)
ad-supported
12
Medallia Voices 2
Medallia Voices 2
Medallia Voices 2
by Medallia, Inc.
Free

This business app allows users to easily connect with customer feedback through an intuitive interface. It provides daily curated responses, enables employee recognition, and facilitates sharing of insights across an organization. Enhanced security and customization options are available.

Browse customer feedback headlinesReceive daily response selectionsCongratulate employees
💼 Business
(61)
free
13
AskNicely
AskNicely
AskNicely
Real Time Customer Feedback
Free

This AI-powered platform helps businesses manage customer experience by collecting and responding to feedback in real-time. It identifies areas for improvement, suggests focus areas for teams, and helps set company-wide growth goals.

Real-time customer feedback collectionAI-powered customer experience managementCSAT and NPS performance tracking
💼 Business
(47)
free
14
Feedback Pro
Feedback Pro
Feedback Pro
Real-Time Business Feedback
Free
🌟 Lifestyle
(0)
15
Politely Feedback
Politely Feedback
Politely Feedback
Private, Anonymous Feedback
Free

Share honest, private feedback with businesses and places you care about. Express compliments or suggest improvements anonymously and kindly. Facilitates direct, constructive conversations between users and businesses.

Anonymous feedback submissionPrivate communication channelAI-assisted message refinement
🌟 Lifestyle
(7)
free
16
Crowdtap Surveys & Opinions
Crowdtap Surveys & Opinions
Crowdtap Surveys & Opinions
Get Rewarded for Every Answer
Free

Share your opinions on surveys from major brands and earn reward points. Redeem points for gift cards and influence product development. Join a community of over a million members and get paid for your insights.

Answer surveysEarn reward pointsRedeem for gift cards
🌟 Lifestyle
(7.2K)
free with in-app purchases
17
ACF Feedback App
ACF Feedback App
ACF Feedback App
Customer Feedback
Free

This application integrates with ACF Technologies systems to gather customer feedback on their visit experience. It provides a streamlined way to collect valuable insights directly from customers.

Customer feedback collectionIntegration with ACF Technologies systemsStreamlined experience capture
📊 Productivity
(3)
free
18
LiveChat - Support & Sell
LiveChat - Support & Sell
LiveChat - Support & Sell
Customer service chat
Free

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses
💼 Business
(110)
freemium
19
Zonka Feedback-Surveys, Kiosk
Zonka Feedback-Surveys, Kiosk
Zonka Feedback-Surveys, Kiosk
Offline Survey, Feedback Forms
Free

This app helps businesses collect customer feedback through customizable surveys. It supports various devices and channels, including offline use, and provides detailed reports and alerts. Measure customer loyalty with industry-standard metrics like NPS and CES.

Offline survey collectionKiosk survey setupNPS and CES surveys
💼 Business
(1)
free with in-app purchases
20
Feedback - Next Jump
Feedback - Next Jump
Feedback - Next Jump
by Next Jump
Free

This app facilitates meaningful feedback exchange among colleagues to foster leadership growth and personal development. It enables users to both receive constructive insights from peers and contribute candid feedback to assist others' growth within their company.

360-degree feedback from peersReal-time, authentic feedbackTeam and company-wide use
💼 Business
(14)
free

FAQ about Customer Feedback Platform

What are the best customer feedback platform apps for iPhone?
Medallia Mobile 3 tops our customer feedback platform apps ranking as of July 2026, with a 4.1-star average from 806 App Store ratings, and it's free to download.
Yes — 20 of the top customer feedback platform apps we rank are free to download, including Medallia Mobile 3 and Real Time Feedback.
Medallia Mobile 3 has no ads and has no in-app purchases, according to its App Store listing as of July 2026.
We track 178+ customer feedback platform apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.
Medallia Mobile 3 is a tool designed to empower employees by providing real-time access to customer feedback and enabling quick action. It offers role-based dashboards, streamlined workflows, and alerts to help users address customer trends and concerns efficiently.
Key features include role-based dashboards for relevant CX metrics, the ability to close the loop with customers via email and phone, case management actions, viewing customer feedback with full context, and support for single sign-on and biometric authentication.