Best Customer Inquiry App

200+ iOS apps curated and reviewed

3.5 avg rating
20 free apps
Updated June 2026

If you already know FastCustomer, this is the deeper bench. 200+ customer inquiry app for iPhone, all reviewed and ranked by user rating, recency, and download trend as of June 2026.

Compare top Customer Inquiry App (June 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1FastCustomer: Fast customer serviceFastCustomer: Fast customer serviceFree2.7★ (153)NoYesMay 2026
2FrontAppFrontAppFree3.5★ (164)YesNoJul 2026
3Medallia Mobile 3Medallia Mobile 3Free4.1★ (806)NoNoJul 2026
4Customer Portal - Zoho CreatorCustomer Portal - Zoho CreatorFree3.2★ (50)NoNoJul 2026
5ServiceTitan MobileServiceTitan MobileFree3.0★ (1.6K)NoNoJul 2026
6Medallia Concierge AppMedallia Concierge AppFree2.3★ (27)NoNoMay 2026
7RevenueCat MobileRevenueCat MobileFree4.9★ (1.1K)NoNoJul 2026
8Secret Shopper ®Secret Shopper ®Free3.8★ (207)YesNoJul 2026

Top Picks for Customer Inquiry App

2.7😞(153 ratings)
FreeIn-App Purchases
FastCustomer: Fast customer service screenshot 1
FastCustomer: Fast customer service screenshot 2
FastCustomer: Fast customer service screenshot 3
FastCustomer: Fast customer service screenshot 4
FastCustomer: Fast customer service screenshot 5

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

What We Love

  • 🚀 Eliminates phone hold times and waiting
  • 💡 Innovative callback feature saves time
  • 👍 Simple and intuitive user interface
  • ✅ Works reliably when functioning properly

Room to Improve

  • 🐛 Frequent app crashes on launch
  • ❌ Non-functional on newer iOS versions
  • 💔 Abandoned/outdated codebase
FrontApp#2

FrontApp by FrontApp. Inc.

Customer operations platform
Strong Contender
💼 Business
3.5😐(164 ratings)
FreeAds
FrontApp screenshot 1
FrontApp screenshot 2
FrontApp screenshot 3
FrontApp screenshot 4

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

What We Love

  • 👥 Excellent for shared team inboxes
  • 🎯 Streamlined email collaboration
  • ⚡ Desktop and web versions are solid
  • 🔄 Useful commenting and tagging features

Room to Improve

  • 🐢 Slow app performance and loading times
  • 🐛 Frequent crashes and freezing
  • 📱 Mobile app significantly behind desktop version
Medallia Mobile 3#3

Medallia Mobile 3 by Medallia, Inc.

Activate Employees Anywhere
Worth Considering
💼 Business
4.1😞(806 ratings)
Free
Medallia Mobile 3 screenshot 1
Medallia Mobile 3 screenshot 2
Medallia Mobile 3 screenshot 3
Medallia Mobile 3 screenshot 4
Medallia Mobile 3 screenshot 5
Medallia Mobile 3 screenshot 6

Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

What We Love

  • 🚀 Easy to use
  • 👍 Intuitive interface
  • 🚀 Responsive app
  • 👍 Helpful for work

Room to Improve

  • 🐛 Frequent crashes
  • 🐛 Login issues
  • 🐛 Notifications not working

More Customer Inquiry App apps to explore

4
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
Customer Portal - Zoho Creator
by Zoho Corporation
Free

This app allows your customers to access a branded portal with restricted views of forms and data reports. They can sign in to view, add, edit, and delete records, and perform custom actions on their data.

Branded customer experienceRestricted access to forms and reportsSign-in for customers
💼 Business
(50)
free
5
ServiceTitan Mobile
ServiceTitan Mobile
ServiceTitan Mobile
by ServiceTitan Inc.
Free

This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.

Customer experience enhancementSales performance improvementTechnician workflow optimization
🔧 Utilities
(1.6K)
free
6
Medallia Concierge App
Medallia Concierge App
Medallia Concierge App
by Medallia, Inc.
Free

This business app enables companies to communicate with customers through texting and other mobile messaging channels. It offers tools for real-time engagement, support, and response, providing an instant and seamless customer service experience across various industries.

Real-time 2-way conversationsPersonalized messaging with templatesAI-driven messaging automation
💼 Business
(27)
free
7
RevenueCat Mobile
RevenueCat Mobile
RevenueCat Mobile
Track your app subscriptions
Free

Monitor your app's subscription revenue and key business metrics on the go. Track in-app purchases, view customer journeys, and test paywalls with interactive charts and real-time notifications. Handy widgets provide instant insights into your app's performance.

Subscription trackingIn-app purchase monitoringKey metric dashboards
💼 Business
(1.1K)
free
8
Secret Shopper ®
Secret Shopper ®
Secret Shopper ®
Make money mystery shopping!
Free

This app allows registered mystery shoppers to manage their assignments on the go. View and schedule available shops, get directions, upload photos, and submit surveys directly from your mobile device.

Schedule available shopsReview shop instructionsGet driving directions
💼 Business
(207)
free with in-app purchases
9
CRM-Software-App
CRM-Software-App
CRM-Software-App
Inquiry, Bookings & Contracts
Free

This business software helps manage appointments, inquiries, payments, and contracts. It's designed for small businesses to streamline operations, create invoices, and manage staff details. Data can be exported in various formats for easy analysis.

Appointment managementInquiry handlingPayment processing
💼 Business
(20)
ad-supported
10
Medallia Voices 2
Medallia Voices 2
Medallia Voices 2
by Medallia, Inc.
Free

This business app allows users to easily connect with customer feedback through an intuitive interface. It provides daily curated responses, enables employee recognition, and facilitates sharing of insights across an organization. Enhanced security and customization options are available.

Browse customer feedback headlinesReceive daily response selectionsCongratulate employees
💼 Business
(61)
free
11
VinSolutions
VinSolutions
VinSolutions
by VinSolutions, LLC
Free

Manage customer interactions, appointments, and tasks on the go. This app provides a streamlined interface for sales teams to stay connected with customers and opportunities, enabling efficient management of leads, calls, and inventory from a mobile device.

Appointment calendar managementStreamlined task managementSalesperson and Manager dashboards
📊 Productivity
(509)
free
12
MobileXRM
MobileXRM
MobileXRM
by CAR Research XRM L.L.C.
Free

This mobile application provides dealership users with essential CRM functionalities on their smartphones. It offers real-time access to customer data, inventory, leads, and follow-ups, enabling sales on the go and freeing users from their desks.

Real-time customer data accessInventory managementFollow-up tracking
💼 Business
(45)
free
13
Eyes On Global
Eyes On Global
Eyes On Global
Eyes On Global
Free

This app helps businesses protect their brand reputation and improve customer experience through location-level insights. It offers tools for mystery shopping, customer surveys, and market research, enabling operational excellence and financial growth.

Mystery shopping assignmentsCustomer experience surveysBrand reputation protection
💼 Business
(76)
free
14
respond.io - Inbox
respond.io - Inbox
respond.io - Inbox
Messaging CRM
Free

Manage customer conversations from multiple messaging channels in one unified inbox. Empower your team with AI-assisted replies, real-time updates, and contact management to enhance marketing, sales, and support efforts.

Unified inbox for all channelsTeam collaboration on conversationsAI-assisted replies and translation
💼 Business
(14)
free
15
CallAssist: Customer Support
CallAssist: Customer Support
CallAssist: Customer Support
Fast Service Calls, Get Help
Free

This AI-powered assistant helps you bypass long hold times and complex phone menus to connect with customer support instantly. It finds the right contact number, navigates automated systems, and can even assist with chat or web support for faster resolutions.

Finds correct support numbersConnects to customer service quicklyNavigates phone menus
🔧 Utilities
(1)
free with in-app purchases
16
NCC/ProMax
NCC/ProMax
NCC/ProMax
by Dealer Marketing Services, Inc.
Free

This business application provides sales teams with mobile access to their ProMax system. It enables real-time data synchronization, customer management, lead response, and inventory lookup directly from a smartphone or tablet.

Real-time data syncCustomer entry and driver's license scanLead response and communication
💼 Business
(18)
free
17
AI-FM Customer App
AI-FM Customer App
AI-FM Customer App
AI Field Mgmt Customer App
Free

This app allows customers to manage their services and purchases. They can schedule appointments, view service history, and submit requests with descriptions and images. It also offers branding customization for businesses.

Branding customizationWebsite accessService address setup
💼 Business
(1)
free
18
EASE Audits
EASE Audits
EASE Audits
By Ease.io
Free

Conduct plant floor process audits, including safety inspections and 5S, directly from your mobile device. Capture visual evidence, annotate images, and manage corrective actions even offline. Optimize your manufacturing processes with actionable insights.

Conduct audits offlineCapture and annotate imagesAutomated corrective action routing
💼 Business
(1.1K)
free
19
IDS Service Mobile
IDS Service Mobile
IDS Service Mobile
IDS Service Mobile App
Free

Empower service and parts employees to manage daily tasks remotely within a dealership. This app streamlines operations, boosts technician productivity, and accelerates customer checkouts by enabling on-the-spot payments and updates.

Remote task management for service employeesIncrease technician productivityClock in/out of labor lines
💼 Business
(44)
free
20
MyKaarma
MyKaarma
MyKaarma
by Kaarya
Free

This app streamlines customer interactions for automotive dealerships. It facilitates communication with service customers via email, text, and voice calls, integrating with common Dealer Management Systems.

Streamline customer interactionsService appointment managementVehicle servicing tracking
💼 Business
(711)
free

FAQ about Customer Inquiry App

What is the best customer inquiry app for iPhone?
FastCustomer: Fast customer service tops our customer inquiry app ranking as of June 2026, with a 2.7-star average from 153 App Store ratings, and it's free to download.
Yes — 20 of the top customer inquiry app we rank are free to download, including FastCustomer: Fast customer service and FrontApp.
FastCustomer: Fast customer service has no ads and offers in-app purchases, according to its App Store listing as of June 2026.
We track 200+ customer inquiry app on the iOS App Store as of June 2026, ranked by rating, recency, and analysis of real user reviews.
FastCustomer helps you avoid waiting on hold for customer service. With a single tap, it navigates complex phone menus to reach the correct department and then rings your phone when a live agent is available to speak with you.
Simply choose the company you wish to contact from the app's extensive list, and optionally select a specific department like billing or tech support. The app then handles the phone tree navigation, and you'll receive a call on your phone once an agent is on the line.