Best Customer Inquiry App

200+ iOS apps curated and reviewed

3.5 avg rating
20 free apps
Updated June 2026

If you already know FastCustomer, this is the deeper bench. 200+ customer inquiry app for iPhone, all reviewed and ranked by user rating, recency, and download trend as of June 2026.

Compare top Customer Inquiry App (June 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1FastCustomer: Fast customer serviceFastCustomer: Fast customer serviceFree2.7★ (153)NoYesMay 2026
2FrontAppFrontAppFree3.3★ (184)NoNoSep 2026
3Medallia Mobile 3Medallia Mobile 3Free4.1★ (828)NoNoSep 2026
4Customer Portal - Zoho CreatorCustomer Portal - Zoho CreatorFree3.2★ (51)NoNoSep 2026
5ServiceTitan MobileServiceTitan MobileFree3.0★ (1.6K)NoNoSep 2026
6Medallia Concierge AppMedallia Concierge AppFree2.2★ (29)NoNoAug 2026
7RevenueCat MobileRevenueCat MobileFree4.9★ (1.1K)NoNoSep 2026
8Secret Shopper ®Secret Shopper ®Free3.8★ (209)NoNoSep 2026

Top Picks for Customer Inquiry App

2.7😞(153 ratings)
FreeIn-App Purchases
FastCustomer: Fast customer service screenshot 1
FastCustomer: Fast customer service screenshot 2
FastCustomer: Fast customer service screenshot 3
FastCustomer: Fast customer service screenshot 4
FastCustomer: Fast customer service screenshot 5

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

What We Love

  • 🚀 Eliminates phone hold times and waiting
  • 💡 Innovative callback feature saves time
  • 👍 Simple and intuitive user interface
  • ✅ Works reliably when functioning properly
  • 🎯 Comprehensive company directory
  • ⏱️ Significant time-saving for frequent callers

Room to Improve

  • 🐛 Frequent app crashes on launch
  • ❌ Non-functional on newer iOS versions
  • 💔 Abandoned/outdated codebase
  • 📧 Broken customer support communication
  • 💰 High pricing for unreliable service
  • 🔌 Server maintenance issues
  • ⚠️ Callback connection failures
  • 🚫 Limited company database coverage
  • 🔄 Inconsistent performance across devices
FrontApp#2

FrontApp by FrontApp, Inc.

Customer operations platform
Strong Contender
💼 Business
3.3😐(184 ratings)
Free
FrontApp screenshot 1
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This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

What We Love

  • 👥 Excellent for shared team inboxes
  • 🎯 Streamlined email collaboration
  • ⚡ Desktop and web versions are solid
  • 🔄 Useful commenting and tagging features
  • 💬 Great for internal team communication
  • 🤝 Responsive customer support team
  • 📧 Better than Gmail for team workflows
  • 🔗 Excellent integrations available

Room to Improve

  • 🐢 Slow app performance and loading times
  • 🐛 Frequent crashes and freezing
  • 📱 Mobile app significantly behind desktop version
  • 💰 Expensive pricing with unexpected increases
  • 🔐 Login issues (Google and Microsoft auth)
  • 🌙 No dark mode support
  • ⚠️ Poor email sending reliability
  • 🔌 Requires frequent app reinstalls
  • 📋 Missing key mobile features
  • 🎨 Suboptimal mobile UI/UX design
Medallia Mobile 3#3

Medallia Mobile 3 by Medallia

Activate Employees Anywhere
Worth Considering
💼 Business
4.1😞(828 ratings)
Free
Medallia Mobile 3 screenshot 1
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Empower your workforce with real-time customer feedback and action tools. This app provides role-based dashboards, streamlined workflows, and alerts to quickly address customer trends and concerns from anywhere.

What We Love

  • 🚀 Easy to use
  • 👍 Intuitive interface
  • 🚀 Responsive app
  • 👍 Helpful for work

Room to Improve

  • 🐛 Frequent crashes
  • 🐛 Login issues
  • 🐛 Notifications not working
  • 🐛 Unreliable performance
  • 🐛 Filters not working properly
  • 🐛 Inability to see full comments

More Customer Inquiry App apps to explore

FAQ about Customer Inquiry App

What is the best customer inquiry app for iPhone?
FastCustomer: Fast customer service tops our customer inquiry app ranking as of June 2026, with a 2.7-star average from 153 App Store ratings, and it's free to download.
Yes — 20 of the top customer inquiry app we rank are free to download, including FastCustomer: Fast customer service and FrontApp.
FastCustomer: Fast customer service has no ads and offers in-app purchases, according to its App Store listing as of June 2026.
We track 200+ customer inquiry app on the iOS App Store as of June 2026, ranked by rating, recency, and analysis of real user reviews.
FastCustomer helps you avoid waiting on hold for customer service. With a single tap, it navigates complex phone menus to reach the correct department and then rings your phone when a live agent is available to speak with you.
Simply choose the company you wish to contact from the app's extensive list, and optionally select a specific department like billing or tech support. The app then handles the phone tree navigation, and you'll receive a call on your phone once an agent is on the line.