Manage your toll account, apply for discounts, and pay for crossings. This app allows users to register, update payment plans, and access savings schemes like LUDS and Blue Badge Holder. Set up pay-as-you-go accounts or pay for individual journeys.
What We Love
- ✅ Simple registration process when it works
- 💳 Autopay functionality for regular users
- 📱 Convenient mobile payment option
- ⚡ Quick payment processing when functional
Room to Improve
- 🐛 App crashes and freezes frequently
- ❌ Cannot pay for crossings - core function broken
- 🔐 Login failures with valid credentials
- 💥 Recent updates broke existing functionality
- 📧 Confirmation emails not arriving
- 🔄 Inconsistent password requirements between app and website
- ⚠️ No notifications for crossings or payment reminders
- 🚫 Autopay stops working without warning
- ❌ Cannot update card details - error messages
- 🎯 Cannot add multiple vehicles per account
- 📱 App incompatible with older iPhone models
- 🔌 White screen and splash screen freezes
- 💳 No Apple Pay or Google Pay support
- 🔗 App and website function as separate systems
- 😤 Poor customer service support
- ⏱️ Excessive time required for simple transactions
- 🚨 Users receiving fines despite payment attempts
- 🎨 Poor UI/UX design and interface
- 📝 No ability to view transaction history or PCNs
