Best Spiceworks Help Desk Apps

Teamwork Desk

Manage your helpdesk on the go

Free

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

Web Help Desk Mobile

by SolarWinds Inc.

Free

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

Zoho Desk

Customer Service Software

Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

SolarWinds Service Desk

by SolarWinds Worldwide, LLC

Free

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

Freshservice

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Freshdesk

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

HelpDesk+

HelpDesk+

Free

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

Zendesk Support

Support - anytime, anywhere

Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Toolqit Service Desk

Help desk for MSP techs

Free

Manage support tickets, reply to customers, and access your knowledge base on the go. This mobile console for MSP technicians streamlines workflows with AI assistance and voice-to-text capabilities.

Genuity Help Desk

Business/Productivity

Free

Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.

It Expert Help Desk

Expert & Technical advice

Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

Help Scout

Support customers on the go

Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Faveo Helpdesk

by Ladybird Web Solution Private Limited

Free

Empower startups and SMEs with a state-of-the-art, ticket-based support system. Effectively manage client queries to enhance customer retention and gain strategic insights for decisive business decisions.