Leave a Review Blaze Pizza
Saving Time and Money!!
Okay it’s amazing app, you can order ahead. Walk in and your pizza is ready, “Saving Time!!” Also got an online pick up deal, “Saving money”. If that isn’t enough earn points to other extras!!!;)way
App never works with promos
Every time I try to use the app to order for pickup, I end up giving up and going somewhere else. As I go to check out and pick my promo, whether a current offer or using my accumulated points, it glitches at checkout. Of course it will allow me to checkout without any kind of promo, but that adds $10 or more to the cost. My kids keep asking for blaze pizza because they like it, but the app is too frustrating to use. And like others have noted, customer service is non-existent since you cannot reach anyone that could possibly help. That’s the last time I try to order from Blaze.Show lessM Garrett N
Glitches to make your hair pull out
I tried to order on the app and got to the point where I was ready to apply my rewards for a free pizza. I got a message saying "Rewards Applied" and... no discount in the actual price. I tried pressing checkout and it wouldn't allow me to checkout, even with the non-discounted price!
I tried everything in the book to reset the app, log out and log in again, reset my password, tried the browser version, even turned my phone on and off. I tried changing the pick-up location to the next closest store (3 miles farther away from my store) and the rewards worked for THAT store! When I switched back to my store again, the rewards don't work! Along the way I ran into an insane number of ancillary issues and glitches with my account password not being recognized, my saved credit card info being deleted from my account randomly?? The list goes on!
Its always been a crappy app, but they lost a sale and possibly a customer with how frustrating this thing was to use.Show lessKrawbeckmann
Tentative blazer
The last two times I ordered pizzas with the app, I had some problems. In general, the pizzas are good, though it depends on who makes them. It would be nice if the prep was consistent because some workers don’t care about making a pizza that’s good with evenly spread out toppings and made with care. I would go more often if it was consistently good. One other time, the workers hadn’t even started my online order and four workers were doing other tasks and no other customers were in the restaurant - I had arrived when the order was supposed to be ready. I am hopeful that this order I just sent is good.Show lessÑoñoño$&!&?&$
Login issues
I can login fine through a browser but I can never log in on the app. It says I have had too many login attempts even though I get this message on the first attempt and I know my username and password is correct because I use a password manager. Do better.Ricky4d
Amazing
It’s literally the one of the best pizza places in Burlington!! I love this place, all the time when me and my son go here our mouth’s start watering like crazy! This pizza is a 5 star for sure!!MrsLucia
Recent order
My order told me the pizzas would be ready 7:36pm-7:41pm. I arrived in the store and waited for 15 minutes and at 7:41pm I asked for the order status. The pizzas had not even been made yet. I could have stood in line and gotten quicker service. The first time my order was on time and waiting for me, but I will always ask when I arrive what the status is of my order. Not happy!Show lessBlazeOrder
App is inconsistent and unreliable
I love Blaze pizzas so I was so stoked to find out they had an app to streamline the process. However, the toppings are regularly outdated (for example, I've known broccoli was an available topping for some time now from going to the store location in-person, but it still hasn't appeared as an option when customizing a BYO 11-inch pizza), the rewards or promotions that I keep getting emails about never show up in the rewards section of the app, and there's no way to give feedback for issues with either the order or the app. Update: Recently, I've noticed that most of these issues are fixed but I keep getting a pop-up on the app that says that delivery is unavailable to my area, even though I've gotten delivery from the app multiple times before, and I can still get delivery from DoorDash (which I know for a fact is who this app partners with for deliveries). I don't know if this is a bug or a change in policy but I'm deleting this app and never downloading it again, the rewards are not even close to being worth all this trouble, I would rather just use DoorDash.Show lessh_llee
Can't sign in or sign up with Apple
This app used to work just fine. I chose to use the Apple sign in option and that worked until several months ago when it randomly signed me out. Now when I go to sign in with Apple, it brings up the iOS "Continue" prompt, I tap continue, Face ID activates, says it's "done" then just dumps me back to the login screen. If I try to create a new account using the Apple option, it literally does nothing (Yes, I checked the box to accept the T&C).
What's more, the same thing happens on the website!
I have tried several times in the past 6+ months, and it's the same every time. It persists after multiple iOS and app updates.
Blaze, if I can't sign in, your online services are useless to me, and I'm more likely to choose to eat somewhere else.Show lessDuct Tape Ninja
Pizza is great. App is broken
Declined every credit card I tried. Alright I thought, I’ll go to my computer. Nope, got to the end and the field for entering your card number is greyed out and there is no way to enter it. Alright I thought, maybe its because I used firefox, Chrome will work. Nope chrome has same issue. I had to buy a giftcard, wait for it to be emailed to me, and finally I was able to order. It’s kind of hilarious how bad their site/app are. (Also, the link that says gift cards takes you somewhere completely different on the site). Someone designed this app in 2017 then quitShow lessJake the Juliet
