Leave a Review Blaze Pizza
Poor app
This app is very poorly designed and you better hope everything goes perfectly. The app marks your order “picked up” and completed before the order is even started, meaning there is no way to cancel it.
I scheduled a pick up time and I had to wait 45 minutes after the scheduled time only for the store to cancel my order. The app had already marked the order picked up because the pick up time had passed, so there was nothing I could do.Show lesssdrfcccvvvvgggcc
No Apple Pay Option
Easy to use app UI, but minus a star for no Apple Pay option at checkout.
May as well use their mobile website because at least Safari Password/Keychain will autofill in credit card info.
I dislike saving credit card info at restaurant sites.stevenbio10
Cool app best pizza
Really love blaze !!Ananichoumchoum
So buggy it’s unusable.
Good food but the app is absolutely busted. Can’t ever place an order for “asap” anymore. Forced to place an order at least 40 minutes out regardless of whether the location is busy because you can’t select an earlier time in the app without it bugging out. Also randomly signed out all the time and at the moment I can’t even place an order at all, it just loops back to the menu and signs me out every time.Show lessLance4945
No menu available
This app used to be very useful, but recently it was been getting worse. Although Blaze near our house seems to be perpetually unable to accept online orders, which is probably more of a technical issue and not an app issue, the lack of being able to see a menu anywhere is mind numbing. Even if I can’t order online there should at least be a menu that I can see. Having a party with Blaze Pizza and taking orders before I head out and the question always comes up: “What do they have?”
Who knows!?!?Show lessBode Ode
Frustrating to use
This app constantly signs me out and won’t even recognize that I have an account through Facebook. Try to reset password but a reset link is never sent. Eventually singing in through Facebook just works even thought for the past 15 minutes it says that I don’t have a Facebook account. So I manage to log in. Ready to place my order and the field to place your credit card info isn’t even able to be selected. So I leave my card to try to checkout again and hopefully I can place my payment info. Nope I get logged out all of a sudden. 10/10 app I’m sure it’s used somewhere out there as a torture device.Show lessasianbobpants
Love Blaze
I loved it after eating this pizza I feel good about what I’ve eaten. I feel the ingredients are fresh and it’s a healthier version of a food that is not always the most nutritious. Our location in Holly Springs has worked hard amongst staff shortages and the recent pandemic. So grateful close to my house!Show lesshappymom980211
Concept=Great. Execution=BAD
Great pizza. Awesome concept. Love the keto crust option. But this app… needs so much work. Logs me out multiple times during order processing. My saved card and info will populate during checkout and immediately disappear. Bugs and glitches galore. Can’t earn my rewards if I can’t use my account to order. Also adding a receipt after the fact to earn points is impossible. App gives me an error every time. Please work on this so I can order my pizza and get my points without pulling my hair out.Show lessSpookyFiction
Uh
It was my first time ordering delivery from Blaze Pizza and I was so mad. They use third-party deliverer and put a wrong address. The correct address is not even printed on the receipt on the pizza box.
There was no "something wrong with the order" button or customer service in the app. There was no way to find the store's phone number. There was no way to track the order either since the link they sent me opened up to blank page. It only showed that my order was "delivered" while it was actually not.
The deliverer called me but he said it was against the rule to change the wrong address to my address. I had to go back to the store once. After going through so much trouble I finally got my order.
Thanks for ruining my day Blaze Pizza.Show less兰玲娜
Terrible App Service
Pie day required downloading the app, which I did and signed up using Apple as it offered. It did not offer me the pie day reward. I tried to then change my password since I thought it may be a “sign in with Apple” issue. Once I did that I tried again, no 3.14 pie reward. Cancelled my order and re did the order, then it wouldn’t let me pick it up until 2:15 pm. My coworkers will now enjoy their pizza and I will find somewhere else to order, thanks! I have removed the app and refuse to eat here, simply on principal.Show lessMbyrd567
