Blaze Pizza User Reviews

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  • App

    What does the number in the right hand corner of the app thumbnail stand for? The number keeps increasing and I can’t get rid of it. It’s in a red circle on the top right hand corner.
  • The App has changed for the worse

    I’m not sure what happened in the past two years, but I don’t like the changes to the app. In the past, I could open the app easily with no problems, use the barcode feature to get points from receipts, and I would still be logged in. Now, every time I try to open the app it takes forever to load to the main page. It could be loading for over 2-4 minutes, and by that time I just give up and close the app. On top of that, it makes me login again each time. The ordering function is fine; I like that I can make comments on my order. But overall, this new update is unsatisfactory and needs to be improved. What’s the point of having an app that you can’t use when you need it.
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  • Cannot get rid of red dot 🔴 notification

    Love the app, but no matter what I do and try to do, I just can’t get rid of the 🔴 notification on my Home Screen and I find that really annoying!

    Before when a notification came through for an offer, and after opening up the app, it would go away. But now it doesn’t do that anymore…..It just sits there

    Please fix…..!!!
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  • Good but can improve

    Love the app and food! Although you don’t receive the same service as your would in person. I often get my pizza burned. Also does not notify you when pizza has been delivered and drivers do not even ring the doorbell but other than that, the service is great and good prizes and well organized options
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  • I would give it 5 stars but…..

    I’ve never had a problem ordering through the app. I love that I can save my favorite order and quickly get through that process. I always pick up so I don’t know if there is a problem with delivery. My problem is the app set up. If you receive a notification about some promotion or something, the notification stays on the app for WEEKS! Even after I’ve clicked on every thing there is to click on. It drives me nuts!! I finally deleted the app and will just download it if I want pizza. But that bug really annoys me.
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  • Incorrect notification badge number

    Every few days the app starts showing a badge on the app icon where sometimes the number is as high as 12. However, when I open the app, there are no notifications. Earlier, the badge used to go away after just opening and closing the app. Now, however, the badge remains. No amount of clicking around in the app to see what notifications if any are there shows any notes, and the badge remains when I just quite or force-quit the app. It’s unnecessarily distracting.
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  • Blazing phenomenal!

    Not only is this one of the best pizzas I’ve ever had but it is also one of the coolest, most straightforward and sharply designed app for pizzas! Take out all the complications, the (unnecessary) bells and whistles of the big chain restaurants, add beautiful pictures, sleek design and the option to schedule your delivery time and you have a winning app!
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  • Very disappointed

    In very disappointed in the help they offer with the app. I can’t seem to find a phone number or proper email address to help with my issue. No one in store seems to have any information. There FAQ’s don’t help at all.
    I no longer have access to an email address that I originally logged in on the app with. I try to set up a new account and it says an account is already set up with that phone number. It wasn’t me to fix everything through an email address that no longer exists. And cannot find help anywhere else. Very frustrating. But hey the food is great.
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  • “So Close!” Error message needs a resolution

    I tried placing an order on the app as well as the mobile browser and my PC browser and I kept getting the same message:

    So Close! A few more things while we heat up the oven:

    Except nothing happens. There’s no resolution to this message. The colon implies that there’s something else the user needs to address but it doesn’t say what. As a test, I attempted to order a simple cheese pizza and it worked. No “So Close!” message.

    This tells me that one or more of the toppings or choices I made in my original order wasn’t available. But the message doesn’t tell me that. If you’re going to use an algorithm that ties inventory to the ordering process, at least include a notification of what isn’t available. Don’t make the user check and uncheck a dozen options to figure out which ingredient is out of stock.
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  • Different Problem Every Time

    The website and/or app have a problem every time I try to use them. Usually it’s some problem with React JS and since this app is just a wrapper around the website the same problems occur here.

    My prior review:

    Can’t use this app on two different iPhones as it stalls on “fetching cards.” I really wish it would just use Apple Pay and bypass the entire card craziness. I end up having to use the website (which is great!) instead.
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