Leave a Review BlackVue
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The old app, as bad as it was, is far better. When reviewing videos the constant buffering puts an overlay with a blue spinning circle over the video which remains even when playback resumes making the preview function almost useless. Landscape works depending on which way the wind is blowing. Definitely a step backwards. Also very “in your face” about creating an account etc.Show lessGbk229
Garbage
Just bring back the old version; what we want is simple, but you want to learn the hard way 🤷🏾♂️
This app horrible, last version was good, but they chose pushing ads and subscription request pop ups over caring about the customer base. VIOFO doesn’t have these garbage tactics, and they’re cheaper, AND they use better Sony image sensors. Bye-bye blackvue Also, why does an app used to connect to your dash cam to view recordings require Internet access?! Yep that’s right folks. If you don’t have Internet access, this app will immediately close on you when you try to use it to access your cameras.Show lessK Forf
Worst update ever !!
This would have to be the worst software update ever. From what use to be a reliable and high quality camera to now being unable to connect to review and save footage !! I don’t want or care about cloud saving or seeing other peoples footage. Who on earth at Blackvue signed off on this update. I just wanted to protect my car which I can now longer achieve! This has been my 3rd BlackVue camera over the years and would always recommend them but certainly not now. DO NOT RECOMMEND OR BUY UNTIL THE SOFTWARE IS FIXED!!Show lessMadadam99
Horrible app.
Camera is constantly connecting and reconnecting from the cloud. When u need it the most in parking mode, it will not connect. It advertises that the videos are stored in the cloud. Lie!!! It is stored in the camera sd card until you go online and move it to the cloud, totally useless if a thief breaks into your car and destroys the camera. Total waste of money, don’t buy!!!Show lessCujo 713
I want my money back.
Why try to fix something that’s not broken? This app was very easy and friendly to use at one time. That is not the case anymore. Connecting my app to my camera so I can view and download events creates rage. I’ll be selling my cameras soon and going with a different brand from here on out.Zaktron5
Trouble of connection
My Blackvue 750S connect and disconnect all the time,im very discouraged 🤬🤬🤬🤬Rejean St-Pierre
Not working !!!
This application is not working with my BlackVue dr590x camera, I’m having connection issues.
When camera is properly connected it stills says camera is not connected. I update the application but problem was still same. Just wastage of time .
Really disappointed!Raj Bee
Confusing
I believe in the translation to English a few things have been lost. I do think it combines both the cloud and Wi-Fi instructions resulting in a confusing mess. I did get it to work after many trials and errors, you need network knowledge to get it going. In summation, it needs work combining the 3 different applications on the App Store into one. It’s a great camera but the software in this application needs work.Show less20932120123
Aggressive subscription campaign
This app is a disaster. They keep resetting the 1-star rating reviews for their app. Blackvue, make a good app and everyone will give you a good review. This company is working against itself. Go for Thinkware cameras. Very annoying notifications to subscribe to paid plans. Blackvue changed the notifications from nagging you daily to weekly. It shows how desperate Blackvue is. The cloud plan is not worth more than $1.99 per month. Also the Blackvue cameras are power hungry in parking mode. They need to be a lot more efficient in power consumption for the cloud service to be worth considering. If you have a battery, it is not possible to access the battery unless you have an active internet connection and logged in. That is very backward thinking. We should be able to access the battery offline too. The previous UI was a lot better even though it was not great. The new UI even after the recent fixes is still very annoying and requires navigating various menus to access what was possible to do with one click in the previous UI. Even one star is too generous for this app. I have 2 900x cameras and 2 batteries. That is almost $2000 spent on junk and spam. I will not recommend any Blackvue cameras to my friends because of this app. I suspect many users are not aware that their videos are being shared and can be seen by other users. This company is on a self destructive path by not listening to its current customers.Show lessash2a
Garbage just straight garbage revert to the original app
Garbage app takes about an hour just to view the camera clips either the app crashes when you try to select the camera or it says “you aren’t connected to the internet add a camera” when you’re connected to the camera wifi after the app has crashed for the third time so frustrating waste of timeF this "nickname taken"
