Leave a Review Roots Natural Kitchen Ordering
One of my favorite food spots
Enjoy roots food one of my favorite food spots in RichmondTerrible app now
This app is awful. You should switch back to the old one.Lost everything!
Couldn’t log into my original account since you changed the app so I had create a brand new account from scratch. I was unable to reset my password because the keyboard wouldn’t go away in the screen for me to press “submit”!!!!
Then, when I finally ordered there was NO WAY TO ORDER A SECOND ITEM!!!
NOT GOOD AT ALL!!!!!!Show lessThis is the worst app I have ever used
If I could give this 0 stars I would CHANGE IT BACK that was so hard to useBuggy
After the app update got kicked out of my account. Password reset doesn’t work— won’t let you submit your email. Love roots but hopefully they fix up the bugs.Update made app worse
The changes they’ve made to the new app are aesthetically pleasing but make the ordering process take a good amount longer. I used to be able to go check off everything I want quickly but now it’s a hassle going into each category. The worst part is they separated the ingredients between your first 5 and the remaining choices. Makes ordering a challenge.
And then also the app had errors the first 5 times I clicked “order”Show lessNew update just made everything worse
Old version was excellent at guessing the nearest store and required very little input, now it takes me 3x longer to put in an order.App
Awful app. Not user friendly at all.Love the update
Love the new look. But when you put your email to reset password, it will not send the link to email. I don’t want to create a new account and lose my free bowls I earned from you guysIf you’re going to make people order through the app, you should make sure it works.
Incredibly frustrating app. I have had orders screwed up in the past that I have tried to have delivered and now it won’t let me change the delivery address. To make matters worse, there’s no way to order online without paying for extra fees through doordash.