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Great ordering app, terrible pay window
Fix the payment structure please , does not auto fill, will not save info in account profile for easy ordering ... like the vast majority of online accounts. Look and feel of an early pay app beta that never grew up.TLM1418
Love BevMo, Not The App
The app is extremely glitchy. The filter feature does not work. Whatever you select does not change the search results. The fact that it does not use Apple Pay, PayPal and other easy ways to pay that are standard anywhere else is frustrating. When you pay by credit card, the page you are directed to is not mobile responsive. You are better off doing this on your tablet or computer...Show lessNizzleDizzle4Shizzle
Limited selection, don't want to take your money
The stores stock more than the app allows you to buy. I had to checkout 5 times before the order was complete. The payment window uses a font so small it can't be read. Resizing the text causes that part of the window to become large but the window is not scrollable back to the other fields. Transactions fail and then you need to retry them. Slow.Show lessLifebutnotasweknowit
Search is picky and inventory not reliable
I often get orders with fewer items since they were out of stock even though there was stock online, which is a bummer when the fixed cost of the delivery fee and tip to the driver is there.
Search doesn’t always find things and sometime the app gets confused about if you are logged in or not. Also can’t change stores for delivery even though another store with more inventory is almost the same distance away.Show lesslex3001
The app is fine - the payeeze part isn’t
The only online purchasing choice is the ironically named payeeze.
After selecting it I was happy to see an Apple Pay option. But when I tried to use Apple Pay it defaulted to a card I didn’t want to use instead of my default Apple Pay card and would not let me choose a different card. The only option was to add a card.
Figuring it was a quirk of the interface I re-added what should have been my default Apple Pay card. The app told me that card is already in my wallet. “Duh! So why can’t I select it?”
So I cancelled attempting to use Apple Pay. When I selected debit or credit card from the payeeze page, nothing happened. I had to quit the entire transaction and start again including resetting the driver’s tip.
I ended up manually adding the debit card in the payeeze interface.Show lesspodaOops
Bev mo great place to shop
Always find something new to try along with old favorites. Staff is friendly, professional and knowledgeable. For example, today, Brent helped us at the check out. And another wonderful gentleman retrieved a case of wine for me. Excellent service!!lover of wine and spirits
Apple Pay doesn’t work!!! Need to work on making checking out easier!
It will ask me to add a card, then when I enter my credit card info, it says the card is already in my Apple wallet! And it won’t pull the card from my wallet to use for Apple Pay!
Can anyone help with this??? It’s very frustrating as I order a lot using the app, and since there’s no one-click ordering or none of my info defaults in the checkout area, I have to manually type in all my info EVERY TIME!Show lessBiz713
Too Much Work
I downloaded this app during the quarantine since curbside was the only option. I would like to continue to use it for connivence, but it is not very intuitive. My biggest complaint is reordering items should be much simpler than it is. When you select the “reorder” tab, the first thing that comes up are items I’ve never ordered. The second tab is past orders, but instead of pictures of items I’ve ordered, I see an order number and status. Once you hunt through that and find the items ordered, the only option is to add the entire order to the cart. So I did that figuring I’d edit the items in the cart, but that wasn’t an option either. If you want me to buy from you, instead of the grocery store, or Target, you’ve got to make it easy.Show lessHeatherH128
Great app
The app is good, the only thing you guys need to do is that we can put our card on the wallet instead of opening the app and try to find my card. Sometimes I can’t open the app because of my signal to low, if it was in my wallet it would be way faster!!Wolfman31
Ripped Me Off; No Way to Report
I ordered from here, the driver brought the wrong stuff, then just laughed about it and did not mention coming back. I called the store and they said “I know what he did, sorry” then just stopped talking. After a couple hours I called again and they said it was still sitting there. I asked if I could pick it up and they said “yea but you’ll still be charged a delivery fee”. In fact, I ALSO paid a tip. The app has no contact or complaint option listed. Someone should contact me about a refund. I won’t hold my breath.Show lessNightliker
