BevMo! User Reviews

BevMo!
BevMo!
Beverages & more INC.

Reviews Summary

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Leave a Review BevMo!
  • Worthless

    I placed a pickup order using the ap. I put in my credit card info and submitted for payment. All credit card information was cleared from the screen after submitting and wanted me to reenter it. I got an alert on my phone that they processed the payment for the order. Got no order confirmation and all items remained in my cart. They billed me for my order, but didn’t complete the order. Bevmo will not respond to my requests for help or support.
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  • Stay on the site the app does not apply the offers

    Nothing more frustrating than even having the offers in the app but it won’t apply them. Had this also from SMS offers. Use the website it saves you a lot.

    The second recent change is it no longer a picks up your card from your wallet and you have to input all the card data again

    Could have been so good and made life so easy
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  • Doesn’t seem to correctly link to account data.

    Having used the barcode of my account via the physical card the app, showing the same account number doesn’t seem connected to what I’m getting as email offers. Here’s a serous backend disconnect with this app.

    That one cannot even bring up ones BevMo card with the app I store because the stores are faraday cages doesn’t help ( the card barcode in the app should get loaded in when in the network and then cached and NOT require it be fetched on demand at the register when the app is opened. )

    The design used is a fail for now (nov 2019)
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  • Anniversary Stella Rosa order

    Well it’s our anniversary and I can’t be driving and walking around much do to a 10 mm herniated discs in my back. Ordering my husbands favorite moscato online at BevMo, made it SO easy! Just pick it, pay for it and pick them up! That simple! 😍. And, I had a $10 off coupon in my offer section! Happy anniversary to us! Thanks Bevmo!!
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  • Wishing for better selection

    The sales and discounts BevMo! gives are fabulous
    Their prices are high though generally. Like $6 , $10 , sometimes $22 dollars more than other stores. Also their selection is not much. And I wish that their app would show you other stores if the one you shop at doesn’t have what you’re looking for. For instance I was looking for the new Booker’s Batch and my store didn’t have it but the app couldn’t show me other nearby stores that do. My store was getting the Booker’s Batch but now they don’t get the newest Batch. What gives?
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  • Don’t get it?

    I have shopped at BevMo for years and been a ClubBev member, so I thought having the app would make sense. Unless you plan to order online, the app serves no point. You can’t check your points only see past purchases. Also their option to give feedback doesn’t allow that but instead opens a survey that created. So basically they’re asking me questions instead of answering some of mine
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  • From My Phone

    Really enjoy using the phone app! I am able to search my favorite wines, apply coupon codes, and pick up my wine in a few hours. It doesn’t get any better than that!!!
  • My BevMo in West Los Angeles

    I have the best experience every time I go to the W LA BevMo. From Regina to Matt and the lovely ladies, whose name is escaping me right now, they are the real deal! Authenticly Kind and super helpful. They are more than five stars and I will only shop at this BevMo, because of the kind of service.
    Many thanks to all of the west Los Angeles employees! Georgette
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  • Clunky, several bugs

    Overall the app works but is clunky and it needs improvement. Today I had to delete it and reinstall because items were stuck in my shopping cart. Couldn’t remove them because item not available. No kidding, I knew inventory had changed and the wine was not available but I still couldn’t remove the bottles from cart
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  • BevMo app

    5 stars. User should be able to save items in cart for later purchase though, it takes time to find them and if you don’t want to buy them right away there’s no place to store them.

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