Matt Curtis
Great ferry. Easy app. Nice
Ferry Ride is Life
What can I say? You have options to enjoy the breeze and just stay comfy inside. The seats are made to make you feel at ease. It’s very convenient and not to forget it’s affordable. Thanks NYC! I am hoping the fare will not skyrocket due to all the things going on in our world today.
This app is so much better then it was
The usability of this has greatly improved, I guess someone got lots of feedback or they listened to their customers and now it’s great
Incorrect schedule and service alerts
President day schedule still showed as it would be a weekday, so annoying as you have to wait almost an hour and total waisting time instead of taking a subway.
Last weeks Astoria ferries were randimly cancelled without any notice during the morning.
It was a nice service pre covid but I dont waste my time anymore on the ferries.
Last weeks Astoria ferries were randimly cancelled without any notice during the morning.
It was a nice service pre covid but I dont waste my time anymore on the ferries.
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Close/back button in different locations
I don’t understand why the close or back button is in different location on different screens. Also you should be able to access your tickets in any sccreen. You shouldn’t have to back out of schedule to access your tickets.
NYC needs to advertise its ferry service more effectively
Traveling by ferry in New York City is a wonder, but the ferries are underutilized and poorly advertised. The ferry at Brooklyn Navy Yard, for example, could be a very popular route for people based around Flushing Ave to get to the city, but hardly anyone seems to use it and even finding the ferry landing is an adventure. The MTA needs to connect the ferries to passengers more effectively and advertise the services they offer.
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App Keeps Asking for Name on CC When There Isn’t a Section for It
Not sure why this app is on the store. I can’t buy tickets with my cc. I emailed support four days ago with screenshots of the problem and they never got back to me. So maybe someone will listen here? I am iOS 15. I downloaded the app on Wed. When I go to buy tickets I go to Select Payments. Then Manage Payments. I add my cc info. Pressed purchase. I get an error message that says I have to go back and add the name on the credit card. Cool. There is one problem though...There is no category for entering the name on the card. I wrote to Support and heard back from them that day. I supplied screenshots of the walkthrough. I thought this may be an app bug, so I force quit the app and ran it again. Nothing. I reinstalled the app. Still no Name on Card category. I am assuming this might be a database issue on their end. I had to buy my tickets from my desktop. This little bug kind of defeats the purpose of having an app to buy tickets. Please fix this.
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Ferry Delight
All is just wonderful.
Only one thing!!! The app doesn’t have real live schedule. It doesn’t tell you if a ferry is late, so you get to the pier at the time scheduled but it won’t tell you it’s late. A bummer cause one can be sometimes waiting half an hour or more not knowing if it will come or not. Other than that, better than trains or buses.
There could be more routes.
Only one thing!!! The app doesn’t have real live schedule. It doesn’t tell you if a ferry is late, so you get to the pier at the time scheduled but it won’t tell you it’s late. A bummer cause one can be sometimes waiting half an hour or more not knowing if it will come or not. Other than that, better than trains or buses.
There could be more routes.
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Riding the Ferry
This option to ride the ferry to work is more than a luxury but a necessity. My knees are shot and I can no longer negotiate the subway stairs. If it wasn’t for the ferry, I may have had to quite my job.
The best way to travel in NYC!
Before the NYC Ferry, it was not expected to hear it said that transportation (challenging anywhere, but especially in NYC) could be enjoyable in and of itself. Pleasant crews, clean vessels and professional service is kind of a unicorn. Not on these ferries. I almost envy them. Riding around this iconic harbor and it’s environs might become tedious but it doesn’t show. I would and suggest them and their service to everyone.
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