Leave a Review My Viasat
Terrible service & not worth the $
I was told that my dad could stream movies all day and that I could also use their service for my lap top, computer and iPhone. That was a lie. My dad has to stream during the night because it buffers during the day and once he reaches his data limit, it doesn’t slow down, it quits working. If he’s streaming, other devices cause his streaming to buffer. Im locked into a two year contract too. I’m not happy and I will not pay anything more, nor will I renew w them.Show lesschar06in22
Crappy app & Internet
I haven’t got this app to work in a year and I’ve have contacted them so many times and they do nothing. I always use this app to pay my bill but I can’t anymore. It takes four or five days to download something like a book on my kindle or a movie or even an app. Very frustrating because I contacted them many times about the app not working and they do nothing it’s like they don’t care. My Internet shuts off on its own I have to keep unplugging it and plug it back in.I pay over $100 for Internet service a month and it should work right…..🙄🙄🙄🙄🙄🙄🙄🙄🙄Show lessFrustrating Person 🙄
Horrible
This is such a rip off. I pay $180 per month and can only stream one tv during the day and at night nothing. The speed works fine for about 5 or 6 days then the rest of the month completely slow. For that price they should keep it fast all month long. This is the worst service I have used since the satellites for tvs use to be in trees. I wouldn’t recommend this to anyone. Go and buy a regular antenna for your tv or pay the extra on your cell phone to use hot spot!!!Show lesssssllllloooowwww
Do not fall for this SCAM of an internet service!
This has been the poorest internet service I have ever had to deal with. The most EXPENSIVE, and the LEAST amount of quality. We had not had the service a full month and we were so displeased we tried to just cancel, Pay our installation and month service and be done because we can’t even stream one tv a reasonable amount per day without running out of data for the month, but we were informed that we were locked into a 2 year contract and to break would be almost 400$ ARE YOU SERIOUS! Also we had a smaller package when we lived in a bigger town and we never ran out of data and streamed 2 sometimes 3 TVs at the time and a tablet we never used our entire 60 GB then b now always run out a week early .. it’s RIDICULOUS and customer service? That’s a joke that have zero understanding and do not offer to help in anyway other than to sell you MORE data even though your already paying a ridiculous price per month for like I said very poor quality internet.Show lessExpectingVessel
Realignment
Opened up cat window and rep told me there was no issues but as soon as she rebooted my system which I have already done my signal is much stronger. Thank youGeraldinebrewer
Worst internet service ever!!!
If I could give this app a negative number I would. They over charge you for your data so that you have used up your maximum 100 in just days. Then you have NO INTERNET WHATSOEVER for the rest of the month. And there’s no other service in my area. And I pay a lot of money for this service every month. Don’t waste your money or your time. Especially your patience!!!!Show lessssone73
Internet service
It is sad that after a year and a half that my internet isn’t working and have to have a tech come out and see if it is the modem and if it is I am changing service. Also sad that I am close enough to a town and can not get better internet. Unlimited should be unlimited not oh we are going to slow you down when you meet a determined amount of data. That is not unlimited when a business gets UNLIMITED all the time no matter what amount of data they use.Show lessPamsgrape
Worst service out there.
You will have access to your account online for the first 3 months of service. After that the app and website will tell you the app/site is down and they working on it. “This lasts for months and you can’t never access your account again”
The service itself is even worse. After your priority data. Your speed it should be 1 to 3 mbps but you won’t get nothing pass 0.25mbps.
They will tell you you use the priority data so that’s what it is and will go around and around about it but will not honor the 1 to 3 mbps speed you should have for the rest of cycle.
Viasat #chupaloShow lessNiqckname
TERRIBLE!
Viasat is the worst internet provider that I’ve ever experienced! They lie to you about the service you will get and after you’re locked into a contract with them, your service is throttled down to almost non existent. I can barely use the service connecting my phone. CANNOT watch a movie without constant buffering. This company is a scam and someone needs to file litigation against them for false advertisement. Sham on you Viasat!!! I’m beyond discussed with this company. On top of that customer service is absolutely terrible. When I’ve called to complain (numerous times) their solution is to upgrade and spend more money, which I did and service DID NOT improve!Show lessKimccbbtyd
Constant UI Issues and Even Worse Internet
Just downloaded the app after months of trying to use the router interface to update security and passwords but every time I save it says: 404 errors constantly, so I decided to go into the app to see other things like my plan and which devices are using the most data, but of course there are even more issues with this app, I can’t look at the “Plan” tab because of an “Application error: a client-side exception has occurred”. That’s just the user interface issues, most of the time I can’t even enjoy going online to do anything because of how bad the service is, because of the data cap that we hit in about two days it’s absolutely unusable for the most part but since we live in an area that only satellite internet is available we have to put up with terrible service. I can honestly say go with another ISP for internet if you can, as soon as other ISP’s come to our area we are happily walking away from this awful service. Please at least work on your guy’s user interface for crying out loud, both the router and app! It’s a gross of an experience to use your interfaces!Show lessb00gzMusic
