Leave a Review Step
Amazing
Honestly I don’t see the issue people are having with the app. If you fill out the proper information everything ends up working out just fine. I’ve had the app and card for about 3 weeks now and it’s worked fine and I have had no issues with it. It’s absolutely amazing and I hope it only gets better. I don’t know if the bad reviews are fake or trolls but I’m sure some of them are but not all. It’s fairly simple to get setup, my mom and I got both our accounts setup within a good 5-10 minutes maybe less. We had no issues since and the app has worked better then expected. I love what the app creator stands for and made this app for its absolutely outstanding 🤩!Show lessItsssJay
Definitely recommend
I’ve been using step for about a month now and it is so convenient as a 13 year old I didn’t have a way to save money unless it was cash then it’s easier to lose and spend but with step I can keep all my money on my card therefore I can save it and I can buy stuff from online and more I used to be bad at saving money but with step it’s so easy and my mom has scheduled for me to get $40 in allowance at the end of each month it automatically appears on my card so I definitely recommend especially to teens and parents and you get three dollars every time you refer to friends I’ve made about 30 dollars so far off of referralsShow lesskdhrhbdksi
Cant get back into my account
I have been trying to log into my account for a few days now and haven’t been able to get into it. I keep getting an error message saying “Oops something went wrong, try again”. I have explained this to numerous agents in email and the issue still isn’t fixed. I have close to $60 on my account and can’t use it because I can’t access my account and my card wasn’t working. This was done intentionally because it all started when I tried to order from postmates and it didn’t authorize my transaction next thing I know I couldn’t get back into my account and I’m using my phone number. Someone needs to fix this or give me my money because at this point I am willing to seek legal action if this issue isn’t resolved!
**Updated review**
I was able to get back into my account after several emails and I’m happy I can use my money in my account. It’s a good app but has some issues. Please try to fix this!Show lessSashasoLovely24
Developer Response
Oh no, Sasha, we're sorry that you've had a less than ideal experience using Step. We want to make sure this is resolved for you as soon as possible. When you have a moment, please send us a chat from your Step app, an email at hello@step.com, or a DM via Instagram (@StepMobile) or Facebook (@Step) so we can help. We'll make sure you're able to access your account and funds soon. Thanks for letting us know about this issue 💙💗💛my step card
My step card is a week late and I told them this more than once and they say it's late bc of Covid and I text them on the step app and they said it would take them a day to reply and it's been 2 days and they still haven't replied and I'm getting very frustrated bc my brother got his card before me and we ordered it at the same time and it don't make any sense. And my friend is also having problems they won't let her spend no money and she has over 150 dollars in the app. I don't not recommend this app. You guys should just use cash app of something.Show lessmy freaking robux
Easy way for teens to manage money
Many banks won’t allow kids younger than 16 to have a checking account with debit card. Two of my kids (13 and 15) have summer jobs taking care of younger kids. They get paid by Venmo. Without a bank account or debit card kids can only receive Venmo payments but cannot pay others with Venmo. Now with Step they can transfer funds to and from Venmo and they can use the virtual Step card for Apple Pay. A Step plastic visa debit card is coming in the mail that kids can use like any other visa debit card. No fees and great customer service make Step one if the most satisfying, practical and innovative financial tools ever.Show lessVintner
