Healthy Benefits Plus User Reviews

Reviews Summary

Top reviews

So-called 'Membership' here...!

THIS Company bears investigation...!
Seriously!
While being directed to this site by a Care-Plus Agent; after reading (to her) EIGHT "highly-Negative (ALL NEGATIVE, and N O T ONE Positive REVIEW(S)"...with ONLY one RESPONSE from this Company (on its own site!!
ALL REVIEWS are OVER one year OLD; including the lone Company response..(!!!???), WHY, Why, WHY in this digital day and age, would there be ANYONE IN THEIR RIGHT MIND--
E S P E C I A L L Y Care-Plus--who would/could/or should be (but IS) DOING BUSINESS with THIS Company? BUT Care-Plus IS DOING BUSINESS WITH THEM!! Clearly, They are contracted to do business with this outfit, BUT... NO ONE'S WATCHING THE STORE, folks!! THIS 'Healthy (Food) Benefit Co. Is FRAUDULENT in nature, NOT inclined to honor their commitments, and--to ADD INSULT TO INJURY, they deliberately and further complicate matters by stating that their members "Call-in orders...or e-mail orders, beforehand!!" What BALLS! This IS their directive, when referring to their Walmart information!
Pay attention, EVERYBODY, and complain OUT LOUD! Tell ONE AND ALL about what's going on--or NOT GOING to happen...beyond a very high level of frustration, here! (Someone's taking the Medicare/
Care-Plus' money...and running away with it...!) PAY ATTENTION, people!!
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Saved us from hurricane Ida

My allowance was $75 but we lost food through the storm and it was a blessing you gave additional $75 to help us, just know that we went 29 days in a horrible way no water, electricity , car, or phone but we had a electrical cord for a fridge and fan, your extra funds were well used and needed for us and to pay forward a meal daily with generous neighbors who like us in devastation with a way to get food and a electric cord in 119 degree weather. So God bless you for all the generous help and loving hearts you at Humana have ❤️♥️♥️♥️♥️Maria and Michael
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Healthy Benefits!

The app is great! Not a problem with it you can choose from cvs or Walmart! I like Walmart for what I need it solves all my needs? Although I will say this is that whatever your Otc amount is you should be able to choose any brand you want too not the select brands they give you? But then again it’s on the government’s dime so we can’t really complain? If we don’t like what we get then we can go else where right? Free is free right? Healthy Benefits has been good to me!
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Healthy Benifits App.

Yeah this whole program is great there’s just one problem you go shopping for the stuff on the Walmart app how do you know which is covered by Healthy Benefits plus ?or not I went by the little gift package being beside the amount that it would cost but that didn’t work -it still came up that I would have to pay half of what I ordered. Cash money!! Then I went into the store and I don’t well this will be easier because they had two or three items and they had Healthy Benefits underneath but nobody knew anything in there they were clueless well I got a few things and then I didn’t know how to bring it up so needless to say I need more information thank you
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Response from developer

Hello, thank you for the feedback. I'd be happy to discuss product eligibility with you. Please send us an email at support@healthybenefitsplus.com and we can help you directly. Thanks, Amir.

Thank you

This is one of the most appreciated program program I’ve ever received. Healthy benefits is so helpful one people who are on a fixed income and do not have the money to buy what they need for the month this program has given us a chance to take better care of ourselves. Thank you so much I really appreciate
You are for allowing us to take better care of ourselves thank you once again
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Hard for seniors to type in login credentials every time.

I have severe small joints arthritis in my hands and so far I have only used this app for just over a month. I have to say that the hardest part of using this app and all the benefits the program provides is to log in every single time by type in the long email address and then the password. With arthritis and deformed thumb and finger joints, that’s not easy. Why doesn’t the app allow fingerprint or Face recognition for login? That’s inexplicable to me.
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Problems with Walmart app

I know this isn’t Walmart app but the HB card is linked to it in some fashion. But my problem is when I choose the Walmart that I want to shop from it keeps kicking out the HB card and I don’t understand why. The products I’m choosing are in the catalogue but the Walmart will not take the benefits card! It’s very upsetting as I have been able to order anything since oct of last year! (2020) Please help!
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Very Frustrating App

I do not do my own shopping. I have to make a list of my items. This app only scans actual bar codes! What if I’m not in a store to scan a barcode! I need to be able to enter the UPC number to see if an item is eligible! Right now I have to find the item of food I want, do a google search for the barcode on my computer then use the app on my phone to scan the barcode on my computer! Today I’m at a loss, I can’t find a barcode for 2 items only the UPC! I have called Humana for help but they could not assist me. There is no contact information for Healthy Benefits Plus! Not good! The former company that did this program for Humana last year allowed the entry of UPC numbers!
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Why won’t it save login info anymore?

I appreciate the app very much, and when I first got it, it saved the login information which was handy when I was in Walmart and needed to see if something was covered. It’s been about a year and every time I see an update, I hope it’s one of the changes made, but it’s not. If you don’t want people to stay logged in on the app, at least make it accessible via the biometric log in using a fingerprint like bank apps utilize, or just ask for the password and save the email address.

Also one question, this happens with multiple products, but if they aren’t covered, why do you have them in the catalog? Example: Polygrip denture cream, it is in the product list on the app, but will not cover it when I go to check out.

Fixing these two things would raise my stars from 3 to 5.
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New to the program

The only reason I am giving 2 stars is because I have been unable to see what any of my benefits are because the app will shut down and my home page pops back up. This is my first time to use this program and I am very thankful. I am not sure if I am doing something wrong or what, each time I log into this app, it will shut down every time I attempt to see what types of food I get a discount on. Any suggestions?
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