PA Toll Pay User Reviews

PA Toll Pay
PA Toll Pay
TransCore Holdings, Inc.

Top reviews

Leave a Review PA Toll Pay
  • Just downloaded, big fan!

    Much more user friendly than getting on the website. Love that there’s an app for that!
  • Game changer

    This app is easy to navigate. Automatically links to your transponder, and gives you real time updates on transactions.
  • Finally!, but wheres the autofill support

    Please update app to support Password AutoFill API, so when you launch the app to login in you can bring up the keyboard and it will provide the option to choose from apples password manager or your own like one password. This makes it super fast to login securely.
  • Needs pdf to email option

    For practical business use to generate receipts the app should allow you to select tolls, total them and allow printing to a pdf file that can then be emailed similar to the way business receipt tracking apps do, such as Expensify and Smart Receipts
  • New payment method

    Noticed my account still had my last compromised AMEX card, so I wanted to replace it with the new one.

    Tried the camera thing because that is what it wanted to use. The APP doesn’t seem to understand the newer metal Platinum cards so I tried manual mode. I entered account number and expiration date. I kept pressing the done button and nothing happened; so I click ton the camera link. There I found a cancel button; none on the manual feature. Clicked the cancel button, the screen changed a little bit the APP was locked; had to kill it.

    Currently cannot update my CC via the APP.
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    Developer Response

    Thank you for your feedback. We’re sorry you’re having difficulty with the credit card entry feature. It does seem to have difficulty detecting some of the newer credit cards with flat numbers on the back rather than the older cards with the embossed numbers on the front. We’re working to resolve this issue and hope to have an update for this in a future release. We do appreciate your patience with this. In the meantime, if you're not still not able to get the manual card entry to work, feel free to call our customer service or visit our website to update your information. Again, we do apologize for the troubles you experienced with updating your credit card and are working on a resolution, which we hope to have available soon. Thank you for your understanding.
  • App on tap

    Great new app. Seems to work well and all info is correct. I agree with other review that it would be nice to correspond transponder to vehicle or license plate so you can determine which vehicle made the trip. Love the ability to take photo of license plate though i haven’t tried it. Had difficulty updating contact info for authorized contacts (changing email of secondary user and adding mobile phone for primary and secondary user). Just didn’t work. Not sure if a faulty feature or something not quite active. Would be nice to use.
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    Developer Response

    Thank you for your valuable feedback! We’re glad to hear your overall experience with the app has been a good one! We’d like to better understand the issues you were experiencing with updating authorized contacts. If you could, please email us at mobilesupport@ezpass.csc.paturnpike.com with the specifics of the issue and we’ll do our best to resolve it. Thanks again; your feedback is greatly appreciated!
  • Easy to Navigate, but could be Better

    Was excited to see this app become available so that I could monitor my account more closely. My first tour of the app was a run through of all the features and services offered. I had no problems with login and setting up the Face ID, which worked without issue. I see that others in the past had issue with this but it all worked well for me. I was pleased to see all my account information appeared as it should have and was current with recent changes made. I didn’t attempt to make any payments or change credit card Info., so I can’t speak on that. But what I can offer up to make the experience better is in the transaction area.
    It would be so much better to show the vehicle alias (car type) assigned to each transponder. When tracking transactions your back and forth trying to match transponders to specific cars on you account. This experience could be much better.
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    Developer Response

    Thank you for your valuable feedback! We appreciate your suggestion for improving the ability to track transactions. While there is no direct correlation between a vehicle and a transponder, what we can do is give you the ability to assign an alias to your transponder (i.e. “name” your transponder). This should help you better recognize your transactions. We’ll add this soon in a future release! Thanks again for the feedback and great suggestion!
  • Does not accept credit card info at first.

    I have an iPhone XS Max. I tried to enter my credit card (yes it’s a valid working visa) in manually because the photo capture does not work. Unfortunately, when I entered the number, expiration and then click “done” nothing happened for numerous cards. Had to restart app to get it to work.
  • Does not recognize Face ID

    (Real review) When logging in to the app, the app says register finger print, but when I log out then back in and try to use fingerprint it crashes! I have an iPhone XS Max with Face ID (the future) and with most apps like this feature and same situation, the app adapts to the situation rise to the occasion! Kudos on making the app and reaching the platform but now it’s time to perform to the users expectations posthaste please! Other than that it does the job.... just my opinion! You might think that oh not a big deal but when I have to take time out of my day to type my password that will probably have forgotten, it takes up time witch takes up money!
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    Developer Response

    Thank you for your feedback! It is much appreciated! We certainly understand and appreciate your concern regarding the issue you experienced with Face ID. We agree that this is a big deal, and in response, we have released a new version (1.1.4) that we hope will correct the issue you reported. If the issue has been resolved, we hope you will consider providing an update to your review. Thank you again for your feedback and we hope you have a great experience with the app!
  • Thank you!

    About time!!!! Next feature to add to this is to have a PLUSH notification every time it’s used that include fare paid and current balance after every transaction. But thank you for finally add this app........

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