Go City User Reviews

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  • False Advertising and Lies

    When I bought the pass it was supposed to include a lot of things. When I got to Paris none of the things that were supposed to be included were part of my pass. Almost everything said I had to pay more. I would not buy a pass again from this company since they changed what was included right as I got to the city and started going places.
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  • Incorrect information - ripped off

    On trying to make my first booking using my Go city app I found the information on the App and the information on the Musee d’Orsay website we’re totally contradictory. I couldn’t make a free reservation as the App said. I feel ripped off already and I haven’t arrived in Paris yet!
  • Hassle not worth the Savings

    We purchased the family a 3-day pass in Stockholm after having an extremely positive experience with the Copenhagen Card. Unfortunately this pass and the app are NOT as user-friendly as that one. We couldn’t get on any of the boat tours we wanted because you can’t sign up in advance without being at their kiosk which doesn’t help on a short trip. The hop on/off buses were very confusing as there are two different companies that run practically identical looking buses but this one only ran 3 to cover their whole city route on a busy holiday weekend. When asked about it, the customer service was very defensive (to the point of being borderline rude) with little to offer as a solution. They also dropped a few of the attractions between the time I initially looked at it and booked the passes. Given our experience I would have rather booked tickets directly with Stromma and paid for the various museums than deal with the hassle that has been navigating the pass/app.
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  • Love it

    Great app & it’s super easy to use. Plenty of choices to pick from to see various sites within a city. Highly recommend.
  • Saved Some Money, but Inconvenient

    Used the 2-Day unlimited pass for Barcelona. I did end up saving some money with this, but only because I felt compelled to go to more destinations that were covered by the pass than I would have otherwise if I hadn’t ponied up. Tours booked up fast and for the Picasso museum in particular you are not allowed to visit if you don’t go with the tour, which was disappointing as we then had to pay for that out of pocket. Not a disaster, but I can’t recommend this pass.
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  • No Disclaimer on certain Reservations

    The GoCity pass has no disclaimer or forewarning on being able to reserve a 10pin Chicago Bowling after 6pm. We were denied access because it was 8pm. Also you cannot reserve times for the 360 Chicago either, had to go their website to find out the hard way.
    Other than that, GoCity Pass was amazing and worked on all the attractions, but just failed to leave some important details for first time consumers such as myself.
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  • MLand

    Easy to register
  • Solid, minor adjustments

    App works great, but need to reference to website for most accurate list of attractions.
  • No reply

    I bought the Go City Paris pass because it came with a Disneyland ticket as an option. I was told to send an email and I would get the tickets in 48 hours. It has now been 10 days and 3 emails later andI have gotten no response. I even checked my junk inbox just in case.
  • App and website not very transparent!

    I only found out about the premium attraction by accident whilst searching the website. Every time I look in the website it directs me to a different page and layout. It isn’t clear about the free premiere attraction on your pass. When you download attractions available, these are different from the app availability. Also some of the attentions that are on the website then aren’t available even with the all inclusive pass. I thought long and hard about getting this pass, now I’m a bit miffed about what is not available when it said these things were included!
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