Leave a Review Go City
Product Review
So far the product is promising what they advertise, come the date of our trip we shall see if there’s any problems. Hopes are good👍Jay Iz
It’s all a ripoff!!
Every time I tried using this pases I’ve have some type of issue entering the park!! It’s taken two plus hours to deal with the customer service representative! Not worth my time or money better pay full price and not be embarrassed because you can’t enter the park!ounvdjdgaj
Bait & switch
I purchased 5 Explorer passes for our upcoming trip to San Diego. I double & triple checked that the things we wanted to do were available for the dates we were traveling before purchasing. The day I purchased, the Patriot Jet boat changed its opening from Apr 1 to Apr 15. Then the Hornblower Whale Watching tour that, I booked weeks in advance, canceled “due to unforeseen circumstances” and every other tour was full until Apr 11; so unable to rebook the tour. The iRide GoCar & Scooter say they only allow two vehicles out at a time (so 4 people max - 2 in each GoCar) when I asked if they could possibly do 2 cars + 1 scooter for a family of 5 they approved it because it was a weekday BUT said the driver of the scooter had to be 18. Their website says 15+ but the person said “only if an adult is WALKING alongside the scooter.” Seems strange. How slow are these scooters? Just really disappointed that every attraction advertised so far is unavailable. Like I said, I planned this over a month in advance and double checked everything. Things only changed after my purchase. Either their contracts aren’t very strong with their vendors or they’re doing something shady on the back end. Either way - buyer beware.Show lessLKP80
Apple Wallet
Wish you could add your pass to Apple Wallet for quick and easy access when entering an attraction.kebussy
Where’s the customer service?
Recently bought a 5 day Philadelphia city pass for each one of our five family members. For most of the trip the pass worked but on the website they advertised that the pass was accepted at the Philadelphia Zoo. When we arrived at the zoo we were informed that the pass actually wasn’t being accepted at the zoo, so we had to purchase zoo passes. I reached out to customer service and initially received a prompt response to my inquiry, but when I requested a partial refund for the entrance fee I had to pay because of the incorrect information posted on the Go City website the communication went silent. I will be giving another company a try next time I go visit a new city. Go City’s customer service failed when it really counted. Buyer beware.Show lessBfbfbfbfbfbfbf
Custome
It is A scam, I bought passes, couldn’t use it, so tried to cancel and get refund, they refused me and didn’t even want to give me details where to complain, neither have me the reason for a refusalFurious customer_101
Technical Issues
App loads up fine, lets you view everything but once you select ‘Buy a Pass’ it just freezes and doesn’t show any option to buy anything.MGBC202030
Amazing
Great app, saves tons of money! Instead of paying $440 on individual tickets per person, I spent $180 per person on all inclusive city pass ticket! I absolutely recommend this to everyone! ♥️♥️♥️♥️Roxana-Diana
Easy to carry and use
Two thumbs up!zliqur
Risky purchase
The City Pass is great in theory, but when you can’t make reservations ahead of time and the attractions aren’t selling tickets due to long lines and short staff, it’s definitely a Vegas gamble that doesn’t pay off. If you like walking for miles to attractions you’ve paid for, but can’t actually experience, the City Pass is the way to go. This is probably no accident. I’m sure they profit off of failed promises and underused passes.Show lessCletis McSnoggleston
