Leave a Review CBT I Therapy
Can’t access programs
Today I cannot access the programsPoor app
Problems with account, login, have to reboot my iPhone and dig around this app just to find a login screen, finally get in and it won’t show me the plan I had in place. Frustrating to no end, not helping my mental health. I am going to cancel.Developer Response
We are truly sorry to hear about the frustrating experience you’ve had with our app, especially given the impact it’s having on your mental health. That’s absolutely not the experience we want for any of our users. We genuinely value your feedback and want to make things right for you. Our support team is here to help resolve these issues as quickly as possible, and we'd love the opportunity to assist you in getting everything back on track. If you could please reach out to us at help@mentalfuture.com and send us your account email, we’ll prioritize your case and work with you to find a solution. Again, we apologize for the inconvenience and thank you for giving us the chance to improve your experience.Potential is lost for me—no CC option
I am someone who struggles with audio processing and I absolutely require that I can see the text of the words spoken to retain the information. So, the lessons are lost, because I can’t fully hear them. Otherwise, I think this app has a lovely interface and lots of good information and support. Just not inclusive for all nuerodivergent types. Which is unfortunate, since it’s there to also help people with ADHD.Show lessDeveloper Response
Thank you for taking the time to share your feedback. We appreciate your kind words about our app’s interface and the information and support it provides. We sincerely apologize for any inconvenience you've experienced due to the lack of text support for the audio lessons. We understand the importance of accessibility and strive to create an inclusive experience for all our users, including those who are neurodivergent. Your feedback is invaluable, and we will certainly take it into consideration as we work to improve our app. In the meantime, if there are any specific features or support options that could assist you better, please let us know at help@mentalfuture.com. We are here to help and want to ensure you have the best possible experience. Thank you again for your insights and for being a part of our community.