Farmers Insurance Mobile User Reviews

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  • Forced out

    I’m just here to give as low scores as possible wherever I can for hiking up our bill, forcing us to pay for two months, leaving no options otherwise, thusly making it impossible financially to keep our insurance altogether.

    We get word that our premium is not only being raised (not because of any accidents or violations) just because, but also we are being required now to pay two months up front for renewal on our auto insurance. Something we simply cannot pay. We have to take the account off auto-draft, but doing so removes our ability to keep a monthly plan. Without auto-draft we are required to either pay for the full year or semi-annually which of course is far more money than the two months. On top of that, the premium would also be higher.

    Oh and they decide to do this right when I’m caring for a 4 month old.

    So no options. Been with Farmers for over a decade and nothing. No grace, no mercy, no heart or compassion. Just a machine and its wheels.

    Pitiful. Godless. And greedy.

    “Make vehicular insurance mandatory. Now make it impossible to afford.” = The American dream
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  • Good app

    Just wish I can add my Farmers ID insurance card to my apple wallet. The customer service I received was unprofessional and took extremely long to resolve anything regarding my
    Stolen vehicle. I was not kept up to date in the details of “the investigation” regarding my car being stolen. In the end the payout was $25,000 they only agreed to $21,000. I payed for gap insurance. According to the financial institution ALLY where I made my payments. Stated I needed to call the GAP insurance to make sure they were going
    To cover the rest. I have never experienced this many problems as I did with farmers and they’re adjusters and they’re adjusters supervisors. I will say Russell one of the main supervisor was very friendly and helpful with my case and help me move forward smoothly and effectively!!!
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  • A miracle

    I can honestly say that I made the best choice by choosing farmers insurance lost my home from electrical fire but with farmers insurance being by side had my back through it all especially for my first time experience this type of loss i can honestly can say that I am very honored that I have Farmers by my side especially for this being my first time with them making sure I was make sure that I have the housing I need they even had to time to listen to me vent then I truly can say y’all are the best. Thank you Famers
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  • L Fox

    Kacie Lee Kirkland is the best insurance agent we have ever had. Farmers is the best insurance we have ever had. You must compare apples to apples. Do not go by price. But even so, we were with another big name company for over 30 years, and when we switched to Kacie Lee Kirkland and Farmers Insurance we got way more coverage for the same price. Therefore, we were able to get some additional coverage for life’s unexpected emergencies. It is so important to have an agent that will review your policy and make sure you have the coverage you need. Get insurance before you need it. Not after it is too late.
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  • My Farmers Insurance

    We are very glad to have Farmers Insurance on both our vehicles and our home. We have actually had to make a claim due to an accident and it went smoothly. We also didn’t see much changes to our new policy even after others were complaining about the rise in premiums. They have been there when we need them , always ready to assist with our questions or issues.

    Happy Customer
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  • Farmers Insurance and App services Fabulous!

    I needed to change policies Farmers was able to provide me just what I needed plus add rental insurance for a very reasonable price! Less than what I was paying for just my auto alone before!!
    The mobile app is fabulous as well! It has everything you need to access and review like Id cards, policy information details etc.
    You have access to make any changes to you information and even payment methods all so easy and no stress involved lol.
    Fabulous Job Farmers on everything!!
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  • Happy Customer

    I am now 62 years old and have been a Farmers customer since I got a hardship license to drive a car at just 15 years old. I have stayed with farmers due to their great customer service and their dedication to satisfactorily resolving my claims. I have experienced a couple of unusual claims in my lifetime (one auto and one homeowners insurance related) and, although difficult and challenging, both we’re resolved to my full satisfaction.

    I value having a personal agent to work with to ensure I am buying the right products and to assist me when I faced those challenging claims.

    In my personal experience, Farmers has been consistently first rate.
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  • Great company!

    My agent goes above and beyond to ensure I am getting the best rate for the coverage I need and never tries to oversell to me. He works fast and really helps me understand my policies and works quickly finding me as many discounts as I’m eligible for. Very knowledgeable and communicates through email, texts and phone calls whichever works for you and answers back quickly.
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  • California Wildfire victim 2018

    If it wasn’t for Farmers and our agent Wayne Miller I don’t know what would’ve happened. Our agent informed us about our area being in a high fire area it might be a good idea to get Loss of use, as everyone should know if your house is unlivable ALE will take over the frustration of finding living accommodations while life comes back to normal.
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  • Best customer service

    Insurance companies pretty much offer the same thing, i.e.: coverage. But at the end of the day the difference maker for me is always the customer service. I have never been disappointed with Farmers and they usually exceed my expectations. Thanks for making this aspect of my life easy!

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