Leave a Review Farmers Insurance Mobile
They Know a Thing or Two…
What a Great App!!!
I visited my local Farmers agent’s office to make some subtle changes to my auto insurance policy.
While driving home I realized that I had neglected to ask for a new proof of insurance card reflecting the changes made to my account, so instead of calling the office I installed the app. Not only were things updated on my policy in the time it took to make the seven minute drive home, my new insurance ID card was available to print and/or capture in a screenshot on my mobile device for handy reference. For all I know, those changes were already reflected on the app before I even walked from the office to my car.
After being a customer for several years I have yet to have an accident or require the services of my Farmers agent. If they are even halfway as easy and accurate to deal with as the app is, I’m sure it will be a positive experience in the end.Show lessWord1 Productions
They fixed it- App is broken
Update- I left a very negative review as a day I needed this app to work something was wrong and i could not even log in. Anyways this has been fixed and the app is working smoothly. I have used this app to make a claim/ pay bills and 99% of the time it has been great. But there was this one time at band camp band and …
So I am only doing this so a dev can see this and fix the app. Can't log in so the app is worthless right now. Every time I try and enter my user name when I click over to the password it clears my user name. And when I try and log in with a fingerprint it again puts no user name in. Can log in from my iphone browser just fine. Really want this app to get fixed because I love paperless. 5 star app when working!!!Show lessKAOS313
Absolutely tickled I chose to answer phone!!
Christy, local to Battle Creek, MI, called & I had dodged her for weeks. Had coverage already.
I was at $148/month. Did I mention I have zero income. I have zero county/city/state aid either. Had no idea where to get $148 from.
So, there was a major comp system/policy change over this past weekend.
She re-ran my info, VERY SERIOUS when I say Jear Desus!!! I am only paying $78/mth now! Tytyty so much & many happy blessings to Christy.Show lessCerridwenscall
Was!! a good app until mandated agreements
I’ve used the Farmers Insurance mobile app for several years and loved it’s convenience, however after updating to newer app last I discovered that by agreeing (which is mandatory on initial opening) I was switching to paperless invoices and that I was agreeing to data & location tracking by Farmers. Their required acceptance prior to use seems unusual for Apple. In the recent past, I could opt out of data collection and location/GPS tracking. I have now deleted the app and would encourage Apple to look at what the developer company is forcing on users prior to use.Show less!!!!!!!!!!!!!!!!!!!!......
Satisfied client
I have been with Farmers Insurance now for 5-6 years and I am so happy with this company. Brad Seiner and his staff are the best. They truly care about their clients. Always very pleasant every time I talk to them. The Farmers Insurance mobile app is the easiest app to navigate and to pay your bill or look at your statement or view or print your insurance card. A happy client!!!!Show lessNancy in Lees Summit
The Farmer’s app is so easy and convenient!
Mailing payments can be time consuming, wasteful, and puts your payment in the hands of a third party. I love that I can quickly log in, check the status of my bills and make payment with just a few keystrokes. It gives me piece of mind knowing it is instantly updated.Merida Doppleganger
Ruben Reyna
Mr. Reyna helped me with my renters insurance and I will soon be moving my auto policy over to his branch as well. This is the best customer service from an insurance agency by far. His leadership shows throughout his entire office, if he is on a call with a customer his staff is just as amazing and knowledgeable, very respectful and courteous if you’re thinking of making a switch it will be very worth it. Mr. Reyna and his staff goes above and beyond getting you the best quotes weather it be renters insurance, vehicle insurance, homeowners, life insurance, anything you’re in the market for basically he and his team will do absolutely all the can to get you what you’re looking for. I’m glad I made the switch. Thank you Ruben Reyna to you and your staff.Show less$21ja
Wonderful App!
It has a familiar interface that makes it easy to navigate and accomplish what ever you need concerning your insurance. All tasks and information are a simple click away. You have the capability of printing, texting or emailing vital documents. All billing, account information and policy information is easy to access. It is a well thought out design that’s very easy to understand and use. Such forethought by the Designers is very much appreciated, and makes it a painless experience to use.Show lessDryD28
Best Coverage I’ve Had in Awhile!
I appreciate the coverage and the customer service provided by Farmers. The app is easy to use and I’ve had no problems with it. I previously had Root and I was never satisfied with the difficulty of speaking with a live person to assist with issues. Plus, they kept raising my rate multiple times a year when my monitored driving habits were excellent.Show lessTurntallthawayup
Very RUDE Rep’s on phone at call center in Columbia
I requested to speak with a manager to explain my Farmers payment that got returned due to my gym membership making a mistake on an auto debit in the same bank account. I changed my payment method so this does not happen again, but your Rep was being rude and saying discriminate things toward me about my returned payment, and when I called her out about her demeaning words to me (a customer), she hung up the phone! When I called back, all I heard was laughing and saying their manager was on lunch after I was out on hold multiple times so I released the call. I am looking for another Insurance company for auto and renters insurance because I would never tolerate that kind of customer service, EVER!
On my own, I finally got to sign up for paperless after I was told that your website had issues(never resolved) because it was not recognizing my email or that I was a member. I am supposed to get a discount for this option, but not sure if that was even corrected!! And, when trying to submit a review and picking very unique and unusual “nickname’s” that you have to choose before submitting say’s, “ this name is already taken” and won’t let my review go through… WOW!!!Show lessTigress Of The Jungle
