Leave a Review Cracker Barrel
Partially useful
Great for getting a reservation as we’re heading over to the restaurant, but the payment feature never worked since it was introduced into the app. This leads to long queues at the payment counter after the meal.
Staff at the restaurants say they are aware and have countless feedback, but it’s never been addressed.Show lessIbanezEP9
Awful app
This app is so irritating. I hit forgot password, and never received a link anywhere (not spam or inbox). I have “checked in” for curbside on the app and waited 27 minutes even though it had confirmed my check in, just for me to have to unload my toddler and go into the store because it never went through. It crashes frequently, won’t allow gift cards, just so frustrating.Show lesshannahthomas94
Developer Response
Oh, no! Thank you for letting us know. Could you email me to troubleshoot your password issue? MobileAppSupport@crackerbarrel.com If you can also provide the store you ordered from, we can follow up about the Curbside check-in. So sorry again for the trouble and we'll work to get all this fixed!Broken Estimates
The new incarnation of the app broke the estimated pickup times. A single breakfast order at 6pm got a 7:30pm (automatically adjusted) pickup time. So I switched to the website and got the normal 6:20pm pickup time.SirPaladin
Waitlist Time Removed
The only reason I used this app was to join the Waitlist and know the estimated time so that I did NOT have to wait at the restaurant. They removed that and I had to wait 90 minutes to be seated. Never again. I don’t use it to order or anything else. So 1/2 star if I could.Lajohnson89
Better to call
Started ordering on the app and once I saw that the earliest I could order it for was an hour and a half after when I was ordering it I just called the order in and the order was ready in 20 minutester146963
Apple pay and sign in with apple
Seriously add apple pay already! Also moved the accounts to sign in with apple.xPW1nH43ej276
Great photography!
Easy to navigate with great photos0618Jenna T
So easy to use!
Just saw it pop up as an option when I went to order. At first I was worried that using this app would be hard. There are so many options to choose from at CB that it would be so easy to get this wrong. But it was so easy to navigate! It was almost like they designed it knowing that I’d need help choosing from all their great options.
Someone at CB really understands what people want from their app. We’ll done!Show lesssnwbrdj
Developer Response
We're so glad you like the improvements! Thank you for being our guest.Much improved!!!
This is so much easier to use than it’s predecessor. A genuine app experience that is seamless and easy to use I’m looking forward to see how this incarnation evolves and expands in it’s capabilities.Animacnut
Awesome app
We use this app all the time. The waitlist feature is tremendously helpful when your local Cracker Barrel stays busy!BnAKohari
