myBuick User Reviews

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  • Lightning fast!

    The only issue this app ever had was how long it took to load. Not anymore! Even after a cold start, it’s ready to use within ~2 seconds!

    Beyond that, it’s very easy to use. Has a clean interface, and offers all the features I’ve ever wanted.
    I can’t tell you how many times I’ve unlocked the doors when I left the key somewhere in the house and I don’t want to run back in and search for it, or started the engine on a blisteringly hot day to cool the cabin down. Traditional “fob-based” remote start is great, but the ability to start the car from literally any distance is a total game changer.
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    Developer Response

    Thank you for your 5 star review! We’re glad to hear that the remote features in our myBuick app have come in handy for you and hope you continue to enjoy all it has to offer. ~London
  • I’ve experienced better

    This app functions to keep you at the dealer and upsell you on products you already have. On multiple occasions I’ve reported app readings to my dealer, to always be told they are wrong, inaccurate or unseen on their diagnostic machine. Tire pressure and gas levels significantly differ from the car to the app, and the auto start often fails. It also reads my key fob being in the car when it’s not. Ultimately, even being a proactive, tech savvy person, who performs updates and can troubleshoot effectively, this app malfunctions constantly. I only gave it two stars because the lock and unlock functionality usually works.
    In competitor apps, like my ford, I can schedule times for my car to autostart, I can see weekly reports, maintenance is easy to schedule with my preferred dealer, the mileage tracking is impeccable and any maintenance notices are accurate and verifiable.
    Unfortunately, for me, this app needs work. I’d suggest testing with patrons to make a more user friendly and customizable experience.
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    Developer Response

    This certainly isn't the type of seamless app experience we hope to provide. We do appreciate you bringing your concerns to our attention, and our team would be happy to look into this further for you. Could you please send us an email to socialmedia@gm.com with "ATTN: myBuick/SexyShay632" in the subject line so we can best assist? ~Erin
  • App is awful

    If I could give this app zero stars, I would. Every time I try to start my car a second time from the app, the app glitches and gets “stuck” as to where the “start” button cannot be pressed. I’ve trying closing the app, not using it for several days but it still stays stuck and the start button cannot be pressed. The only solution is to uninstall and reinstall the app. What a pain to do this many times a week. I see in other reviews that people are being advised to uninstall & reinstall the app. Is this seriously the best and most efficient solution? How about fix the problem!
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  • Would love Siri Shortcut actions.

    Overall, this app is fantastic and does everything that I expect it to do. The Apple Watch integration specifically is amazing. No complaints on that front. The one thing that can make this app beyond outstanding is a secure implementation of Siri Shortcuts so we could have the option of starting the car with our voice or a home screen shortcut. I realize that they are always security concerns at play, but wanted to offer the feedback.
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  • Early Warning!

    Was at a lunch meeting when I received a text from My Buick app telling me my right front tire was low (24 lbs). I went out and checked the tire and it was low and leaking air (nail). I have always carried a Fix-a-Flat in the car, but never used one. It worked! Got the pressure up to 31 lbs where I drove it to service station and had it fixed.
    Wherever you are at (work, church, bar, etc.) you would not want to come out to a flat tire!

    Thanks !
    Terry
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  • Buick vehicles

    I was 400+ miles from home and the service light came on. Good thing Stoops Buick-GMC was immediately on my right. Pulled back to service bays, and Mr Anderson came to help. Long story short.. I left my 2015 and after a few (long) weeks later I drove off in a new Buick Encore.
    This dealership went out of their way to have me go from screeching to smiling. They will work hard to make you happy.
    Other dealers won’t even come out on the lot. Bad day for THAT dealership, excellent day for Stoops!
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  • Best app ever. I love keeping tabs on my car

    I love being able to use locate when I forget where I am parked, lock when I am not sure if I remember to and auto start when I am within 15 min of going out to my hot or too cold vehicle. I just remember to lower or increase the temp before I exit the vehicle since it recalls the last setting that’s on when the vehicle is turned off. I believe it’s my favorite, if there can be one thing of the benefits the app provides. Thank you Buick for a great vehicle I have in my Enclave with all the bells and whistles. Oh, I must also include my heated and air cooled seats and steering wheel. 😉
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    Developer Response

    Thanks for the review, Mike. Please know that your feedback is very important to us, and is vital to the future improvement of the myBuick app. We thank you for taking the time to communicate your honest experiences, and contributing to our brand's growth with your outreach. ~Dan
  • Worthless waste of money

    Whatever they did to the app has ruined it! Ever since they updated it I have had nothing but problems. I pay for the service mostly to be able to remote start my car from the app especially in the winter. Before I used to be able to tap it and it would start right up, now if it even connects which 90% of the time it errors out, it fails to start over and over, it takes a minimum of 2/3 times of going out and coming back in the app for it to actually start. It’s beyond annoying and frustrating! I hate paying for something that doesn’t work.
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  • Update broke a great app

    This app worked great and flawlessly until last update. Now every time I use it I have to login. Very annoying. I pay extra to use this for remote starting of vehicle. I have now cancelled my service. Too bad they had to do this for only a few people that had security issues. Update: I’ve canceled remote access not paying for something you broke. Reply from developer about biometric being used is good when it works and doesn’t make you log back in. Now the big reason I’ve cancelled app no longer works on Apple Watch on its own. Have to use phone only.

    4/5/22 Update. The other thing it does is after closing the app out and not using it for awhile it won’t use Face ID.
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  • Isn’t working right

    It is no longer saving my email address, so I have to type that in and my password in every time. Then it freezes up and won’t load for me to type in my passcode after two minutes.
    Then I have to shut my phone off and start it back up to get it to act right.

    Please help with this. It’s been doing this for a week or longer now. I should be able to keep my email in the sign on like it was before. And please fix the lockup so I don’t have to shut my phone off to get it to load up properly
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