Leave a Review myBuick
Puzzled 🤨
Love the app. Love my Buick Encore even more. Four stars only because recently my app is freezing. I’m getting error messages. And then unable to connect to internet. All of my apps work with no problem connecting. I’m not sure what’s happening? But, I hope it gets resolved soon.
I even tried logging out. Now all I have is a white screen, and no ability to log back in🤷🏽♀️
I’ve closed out the app several times, still the same. I hope it corrects itself before leaving work tomorrow. I love the ability to start my car remotely while walking to it. Especially since we are having cooler days.Show lessCleveland Kris
Developer Response
Try uninstalling/reinstalling your myBuick app. Should this not resolve your concern, feel free to send us an email to socialmedia@gm.com with "ATTN: myBuick/Cleveland Kris" in the subject line. From there, we would be happy to look into this further. ~NicoleReported problem is fixed
A very short time after I posted the review below, the app began to wrk again. It now connects fine after about two weeks of not being able to. I should have written the review earlier announcing the problem. The fix (whatever it was) was very quick.
OLD REVIEW TO DOCUMENT MY ORIGINAL CONCERN
I have used this app for years but now it has stopped working on my iPhone 11. The initial screen pops up, but the screens with the commands never loads. I tried deleting and reinstalling but no luck. I would rate it five stars if it would lad.
END OF OLD REVIEWShow lessroyar
Developer Response
Thanks for bringing this to our attention. Our team is more than happy to take a further look into these concerns. Kindly send us an email to socialmedia@gm.com with "ATTN: myBuick/Royar" in the subject line. We will keep an eye out for your response. ~SamPretty good app but.........
So this app has some pretty cool features and a good amount of information and control I honestly would of given it 5 stars but I did not because it’s missing the ability to control the air and windows from the app with these cars being so modern and the technology being way out there it should give us the ability to control the air temp in the car and the windows as well if we want to let hot air out. Otherwise a pretty cool app.Show lessjo nez
It used to be better, now it is just trying to extort money for users.
Updated review (May 2020)
Not sure if anyone in Renaissance Center even read across the industry anymore.
Ford is offering the same service for FREE!
In addition, the MyBuick rewards has changed the terms but we cannot view it in the app at all. Has anyone even tested the software before releasing it?
Original review (August 2018)
OnStar recently changed its pricing plans.
The remote app features used to be free with vehicle purchase for a few years, but it now costs at least $15 per month to perform the remote functions and on demand diagnostics.
OnStar is supposed to be a selling point for GM vehicles, but it has now become a sore point with the customers by taking features away! No one in their right mind would pay $15 a month for these features.
The bean-counters at Renaissance Center better stop thinking their customers are idiots. Just because OnStar may not be making enough money does not mean that jacking up the price would even that out. Because customers would simply not pay for the service and the book will still be in the red.Show lessCyvil
Keyless function
I have noticed that on the iPhone 8plus the Keyless function is not showing. I really loved that function because it was very useful for me and now it’s no longer available on my phone. I have contacted my provider and my phone was reset several times and still not there. Please add the function back.
Thanks in advance.Show lessMissionaryluvSB
Good App and works with Alexa!
I would give this app 5 stars, but due to a problem i am noticing since the last update I am going to give 4. Before the latest update I was able to start, lock, and locate my vehicle from the watch. Now the watch app requires me to log in from my phone. Sadly, if I lock my keys and phone in my car, how am I able to unlock my car from my watch app, if I have to log in from my phone?? Until the feature to log in with my pin is reset on the watch portion of the app, 4 stars for you! You want 5?? Please fix this portion of the settings. Thank you.Show lessJamminBear
Doesn’t work after iOS update
Well you guys just did an update and it still does not work on the Apple watch. Worked perfectly before iOS update 13 4 weeks ago, two days ago you updated to “ fix bugs” but they ain’t fixed!
I used to love this app, after the IOS 13 update it needs to be patched ASAP. It no longer works at all on my Apple watch, I’m a runner & don’t want to carry keys & phone. Before I realized the app wasn’t working day after update I got locked out of my car after a run. On the phone- Face ID is not working & it will let you in the app w/ o the passcode bu hitting cancel. I have uninstalled/reinstalled twice, Face ID & allow pin on watch are both toggled in settings & “ show on watch” is selected in my watch app. Before IOS 13 I never had an issue.Show lessPB-Allie
Buick envision
Love everything about the envision the smooth quiet rideFloerlady
Used to be So Much Better
The title of this review says it all. Some things are better off being left alone. App worked fine for years. Then you decided to make these changes and the app crashed as soon as I opened it. This problem lasted a few months until I purchased a new car in March. Put service in place, app worked fine with. 3-month free trial, then half-way through my 3-month free trial disappears. After 5 communications to OnStar with no resolution, I finally have to voice a formal complaint here. Every person I speak to over there has a different answer, but no one can resolve my issues. Big disappointment.Show lessSusan_in_CT
Myrna o
Does not work. Just keeps spinning updating.myrn o
