Leave a Review Healthy Paws App
Outstanding Pet Insurance
Twelve years ago we rescued our dog Billie.
We had to experience the incompetence and long delays of two other pet insurance companies,(which was very frustrating), before a friend recommended Healthy Paws. What a difference!
This is wonderful coverage with a nice human touch. Whenever we submit a claim, the response and reimbursement of our veterinary payments are surprisingly prompt, something we had never seen while covered by the other insurance companies.
I highly recommend Healthy Paws to all my friends who live with pets and to anyone searching for excellent pet insurance for their pet as well. The many reimbursements we have received in all these years have more than paid for the monthly fees we are charged to be covered by Healthy Paws.Show lessSee Jane Write
Developer Response
Thanks for taking time out of the day to write your review. We appreciate your kind words regarding our coverage, customer service and efficient claims/reimbursement process. Please give Billie a big hug from us.Amazing pet insurance
I spent a lot of time researching and reading reviews of so many pet insurance companies, most of which I ended up skipping over quickly due to poor coverage. We landed on Healthy Paws because of the amazing coverage, including some issues or concerns that other companies refused to cover, and the very reasonable cost! Since signing up with Healthy Paws we have gone through multiple surgeries, testings, and medications and Healthy Paws has been amazing! Submitting a claim is super simple, we are reimbursed very quickly and efficiently, if you have any questions regarding what wasn’t covered they are easy to get a hold of and will review your claim for you! I can not stress enough how big of a life save pet insurance has been for us and we are so happy to have Healthy Laws on our side! They even take the time to reach out to check up on our pup after submitting claims for surgery.
If your looking for a excellent pet insurance that’s easy to use, flexible with monthly payments and deductible then you’ve found one right company! I recommend Healthy Paws to anyone who asks or will listen!Show lessBMillar17
Developer Response
We are so happy to hear that you have been so happy with your decision to join the Healthy Paws family. We can't thank you enough for all of your kind words regarding our policy, claims process and customer care. Please give your fur baby a big hug from us!A Real Life Saver
We’ve insured our two dogs for years with Healthy Paws. It wasn’t until one of our dogs turned 6 when we really needed to start utilizing the app. When our dog tore his ACL, having insurance was a huge stress relief. Knowing he still had a long life ahead of him, Healthy Paws relieved the stress of having to make the tough decision to do the surgery. Once we uploaded the required documents post surgery, they efficiently communicated with us during the review process. Within a couple of business days, we were informed that the claim was approved and we received our reimbursement. The app is so easy to use to open new claims and upload documents. We loved that Healthy Paws followed up a week after surgery to make sure our dog was recovery well, which thankfully he is. We couldn’t recommend them enough.Show lessBeegall
Developer Response
We are so happy to hear that you have been so pleased with your Healthy Paws pet insurance coverage, our easy to use app and efficient claims process. Please give both your pup's a big hug from us!Best decision you will make for you and your pet!
No matter the age or health of your pet, I can’t recommend Healthy Paws more strongly. Filing claims is easy and straightforward, reimbursement is always quick and consistent with my expectations based on my policy, and their customer service is incredibly easy to access and always helpful.
I had a plan for my pit bull mix and used it throughout her life for big and small claims, including a cruciate ligament repair, various surgeries for injuries, illnesses, and eventually radiation and regular therapies for osteosarcoma. Although there were times when my dog was young and healthy that the policy seemed like an unnecessary expense I was always quickly reminded of the value of having my beloved pet covered when even the smallest unexpected issues arose. Healthy Paws took financial constraints out of difficult decisions over the entire course of her life. I was always able to make decisions based on the best and most appropriate veterinary treatment available, rather than being restricted by my financial means at the time (which varied considerably over the decade I had my dog). I highly recommend insuring your pet’s health with Healthy Paws.Show lessDanielle Fredericks
Developer Response
Thank you for taking the time to share your story and for all of your kind words. It's folks like you who are helping to raise awareness about the importance of having pet insurance for our furry friends.The Best Pet Insurance!
I have been a Healthy Paws customer for going on 5 years now, and currently have 4 pets (2 dogs and 2 cats) insured with them. My prior dog was insured with Healthy Paws as well. Fortunately, I have only needed to make claims for two of my dogs, and the claims process and coverage has gone smoothly every time. The app is very user-friendly and makes submitting claims quick and easy. My most recent claim was approved for reimbursement in less than 24 hours on a Friday, and I had the funds back in my bank account the next business day (Monday). Healthy Paws has covered everything they said they would, and at a fraction of the cost of some of their most well-known competitors. My premiums have only increased marginally over time, at a rate reasonable for the changes in average veterinary costs. Plus, my dog’s recent surgery requires physical therapy post op - something that is automatically covered under Healthy Paws’ policy but that a lot of other companies charge extra to cover. I work in the veterinary industry myself, at a hospital that frequently recommends and deals directly with another insurance company, and I STRONGLY prefer Healthy Paws - I cannot sing their praises enough.Show lesscatparty2191
Developer Response
We truly appreciate you being part of the Healthy Paws family for the past 5 years. Thanks for all of your kind words about our plan coverage, efficient reimbursement process and easy to use app. Give your babies big hugs from us!Very Happy with Healthy Paws
I have had my cat insured with Healthy Paws for several years now. I have been very happy with them. If there are no issues with a claim, claims are paid within 3-4 days. There was one issue a few years ago when my cat was diagnosed with tooth resorption and needed several teeth pulled. The claim was initially denied with the reason being they considered it a dental issue (dental issues aren’t covered). However, tooth resorption is actually a medical issue, not dental. Healthy Paws has an appeal process which I pursued. My claim was eventually approved. So I highly recommend Healthy Paws. If I ever adopt another kitty, I will definitely get them insured through Healthy Paws.Show lessSonny’smom
Developer Response
Thank you for being a loyal customer over the years and for recommending the Healthy Paws plan. We are so glad to hear that you have been happy with your Healthy Paws coverage and quick claims processing. Please give your kitty a big hug from us.Fantastic pet insurance
We rescued our lab mix pup when he was 2.5 years and immediately signed up for healthy paws. 6 years later, the peace of mind has been unmatchable! Our pup has had to have multiple surgeries (including two knee surgeries in the last 7 months) and Healthy Paws has been amazing with it all. I’ve never once had to pause after receiving a steep estimate or skip an exploratory xray because I know I will only have to cover 10%. Physical therapy is also covered, which has been sooo helpful after surgery. Submitting claims is quick and easy, and I’ve never had a payment take longer than a week, usually 2-3 days. The few times I’ve had a claim not Immediately paid, it was cleared up quickly. They sent an email checking in after surgery as well. And for those that hate talking on the phone, basically everything can be handled through the app/website. I will tell anyone who listens to sign up for pet insurance, and Healthy Paws is the best!Show lessSarahKett
Developer Response
Thank you for the kind words about your Healthy Paws coverage and efficient claims process. We are so happy to hear that having Healthy Paws gives you peace of mind in knowing that your pup is covered. Please give your fur baby a big hug from us!Must have for pet parents
We’ve insured our two rescue dogs with Healthy Paws for many years. Unfortunately, both have experienced serious health issues (cancer, orthopedics, auto-immune disorder, more) that are costly to treat. Healthy Paws has been outstanding with providing benefits coverage. Claims are reviewed and paid quickly and per the terms of the agreement. Unlike ‘human’ healthcare insurance, Healthy Paws has never tried to avoid or minimize benefits coverage. In fact, our experience has shown that Healthy Paws strives to accommodate on every claim. This quality service and benefits have allowed our family to make the best decisions possible for our dogs. Highly recommended!!Show lessToula & Sal..
Developer Response
Thank you so much for all the kind words regarding Healthy Paws amazing coverage and quick claims process. We are so happy to hear that you have always been so pleased with your claims and customer service experiences as a Healthy Paws family member. We are sorry to hear that your dogs have had some health issues and major surgeries over the years. Having a sick or injured pet can be very stressful which is why having pet insurance to help with the expenses is so important. Thank you for taking the time to post your review and please give your pups a big hug from us!I submit my claim before I even leave the vet’s office
Healthy Paws has a great app — couldn’t be easier to submit a claim. I snap a pic of the invoice from the car before I even leave the vet. In no time, I get an email telling me they’re reviewing it, and they quickly have a benefits statement ready after that. I know this is supposed to be an app review, but I have to add a review of the service itself: it’s the best! I have always gotten great service, and they have even followed up to ask me how my pet is doing after an illness. No pet parent wants to weigh the health decision against the $$$ impact, but without Healthy Paws, I would have to factor that in. I wish people insurance trusted the consumer and medical professional’s decisions that way Healthy Paws does - never questioning if something was “necessary,” nor requiring their okay before an expense is incurred. I get to decide with my vet what my pet needs and they cover what my insurance contract says it will cover.Show lessIAMCM
Developer Response
Thank you so much for all the kind words regarding the easy to use app and your amazing Healthy Paws coverage. It's folks like you who are helping to raise awareness about the importance of having pet insurance for our furry loved ones. Please give your fur baby a big hug from us.Excellent Service
Our little dog Gidget, who is a rescue dog has a condition called pancreatitis. She had a fare up resulting her to be treated and now is on a special diet. She is back to her sweet self. Healthy Paws has been a blessing. She got out of her treatment on Tuesday. I summited her bill on Wednesday. On Thursday, Healthy Paws said they would evaluate the claim . On Friday they put the reimbursement in our checking account! How wonderful and fast is that !! I wish everything worked as well as Healthy Paws . Thanks for a great service I tell all my friends with pets about you . Thanks again for such a wonderful insurance. It’s piece of mind when you need it .Show lessGidget's Dad
Developer Response
Thank you so much for letting us play a part in making sure your sweet Gidget has access to the best available medical care and for your kind words about our efficient claims and reimbursement process. We are so sorry that your sweet girl was sick and very happy to hear she is feeling better. Please give Gidget a big hug from us!
