Healthy Paws App User Reviews

Healthy Paws App
Healthy Paws App
HEALTHY PAWS PET INSURANCE

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Leave a Review Healthy Paws App
  • Phenomenal Insurance

    I insure both of my cats with Healthy Paws and they have quite literally been life savers. Most recently one of my cats was diagnosed with hyperthyroidism after I took him in for weight loss and excessive vomiting. He didn’t tolerate the medication and so I-131 treatment was necessary. It was just under $3k for the treatment and a 10 day hospital stay, but it cost me under $300 thanks to my 90% reimbursement policy.

    Every claim I have filed has been paid within a couple of days of submitting them - without hassle. It is very comforting to know I do not have to go through all the pushback so often talked about by people filing claims with other insurers - if my cat needs medical treatment he gets it, because I know (from extensive experience) that Healthy Paws will do their part. This is one of the only companies in general that I actively recommend, because they’ve been stellar - which is even more impressive when you consider they’re in an industry that doesn’t have a great reputation.

    Also, the app is nice as it makes filing a claim very easy to do. I filed the claim for the I-131 treatment in the parking lot after dropping him off - couldn’t be easier!
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    Developer Response

    We are so sorry that your cat has to go through hyperthyroid treatments.We are glad to help alleviate some of the financial stress so that you can concentrate on your kitty's health.Thank you for the kind words about our coverage, claims process, efficient reimbursement and easy to use app.
  • So Grateful for Healthy Paws!

    I’m not someone who usually writes reviews but decided to because Healthy Paws deserves it. We got Healthy Paws soon after adopting our rescue pup. My spouse was very skeptical about the need for pet health insurance but I wanted to get it. I looked at all the different options and settled on Healthy Paws. We are both so glad we did. Unfortunately our dog developed a severe stomach issue and serious, debilitating allergies that have been quite challenging to manage. Healthy Paws has allowed us to get her the best care possible and saved us a bunch of money on medications, blood draws, ER visits, and more. They make submitting claims very easy and process them and reimburse quickly. Would highly recommend them.
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    Developer Response

    We're sorry that your girl had tummy issues and suffers from allergies. We truly appreciate all of your kind words about our customer service, efficient claims/reimbursement process and easy to use mobile app. We're glad we can continue to play a part in making sure your girl has access to the best available medical care.
  • Peace of Mind in a stressful time

    We’ve had Healthy Paws Insurance for our dog for nine years, and never had to use it. Insurance, of course, is something you kind of hope you never need, but then you also wonder “was it worth it, paying into this all this time?”. Then, our dog had a series of scares and close calls, and we learned all at once how incredible it is to have the peace of mind that comes from coverage as we navigated different treatment plans with different costs. It was so powerful to be able to say yes to the best approach without having to hesitate about funds.

    The app itself is incredibly easy to use, and the Healthy Paws team has been incredible. Really fast turnaround on claims, terrific assistance with securing documents from multiple veterinary providers, all around excellent.

    I only wish human insurance was as efficient, friendly, and easy to navigate!
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    Developer Response

    We are so sorry that your pup had medical scares and glad that we were able to provide you with the peace of mind so that you could concentrate on your furbaby's health. We truly appreciate all of your kind words about our customer service, efficient claims/reimbursement process and easy to use mobile app. Please give your pup a big hug from us!
  • Great customer experience

    Been using healthy paws for almost 6 years now. My dog has had all sorts of accidents, allergies and medical needs. For all of them healthy paws has covered 90% of all treatments and procesures. Even better than that is how simple it is to file claims through their app and the speed in which they pay back. Seamless process and when I need to call customer care the staff is very attentive and edficient.
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    Developer Response

    Thank you for being part of the Healthy Paws family.We truly appreciate all of your kind words about our customer service and efficient claims/reimbursement process. We are glad we can continue to play a part in making sure your pup has access to the best available medical care. Give your baby a big hug from us!!
  • I wish my health insurance was this good

    We’ve had Healthy Paws pet insurance for our Rottweiler since he was a puppy.
    Healthy Paws has been nothing short of awesome for our pup and family.
    Our dog is now 3 years old, and he has had his share of vet visits.
    It is so great knowing that my dog has awesome coverage, a quick and easy claims process, and a fantastic and fast claims payout.
    Using the app is wonderful. As soon as I come home from the Vet with the paid bill in hand, I open the Healthy Paws app, take a few quick pics of the bill, submit it, and within a day or so, my claim has been processed and a reimbursement check (for a big percentage of covered services) is cut to me.
    I love that there are no hassles and everything is clear and fair.
    I honestly wish my health insurance company ran this smoothly and covered as much as Healthy Paws does.
    I’ve recommended Healthy Paws to so many of my friends and family and now they are also so relieved to have this great pet insurance.
    Thank you guys!
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    Developer Response

    We truly appreciate all of your kind words about our customer service, efficient claims/reimbursement process and easy to use mobile app. We're glad we can continue to play a part in making sure your Rottweiler has access to the best available medical care. Give your baby a big birthday hug from us!!
  • Worried sick

    When my Frenchie ended up sick on Thanksgiving, I just wanted to get him care. I did not want to stress about coverage. He ended up in the hospital for two nights. The bill was over $6000. I submitted my claim and Healthy Paws deposited their portion into my account in days. I’m very thankful I had insurance. You never know when something is going to happen.
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    Developer Response

    We hope your Frenchie is feeling better.Thank you for the kind words about our claims and reimbursement process. We're glad to help alleviate some of the financial stress so that you can concentrate on your baby's health. Give your boy a big hug from us!
  • Really Good Pet Insurance

    honestly the best decision you can make as a pet owner. This insurance is really good for major emergencies for your beloved furry pal. It saves you from being afraid of not having enough to pay a 2-3k vet bill when your best furry friend is in distress. I’ve been on this insurance for 6-7 years now and each time the unthinkable happens to my cat, Healthy Pet truly saves the day for me. It’s actually shockingly better than my own human health insurance! The people who work there are also super responsive and extremely nice when you are going through it. Reimbursement appears within days of submitting a claim thank goodness!
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    Developer Response

    Thank you so much for being part of the Healthy Paws family over the years! We appreciate the kind words about our customer service and the peace of mind having we have given you. Please give you kitty a big hug from us!
  • Working dogs

    I have two working retrievers. They train hard for hunt tests and field trials. They also hunt ducks and pheasants! Bring this active and working so many terrains, well, things happen.
    Healthy Paws has always had our backs for treatments - both standard and holistic! What more could you ask for?!?!
    Thank you Healthy Paws!!
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    Developer Response

    We are so happy that we can play a part in making sure your working retrievers have access to the best available medical care. Give your fur babies a big hug from us!
  • Max’s hairy eye balls

    My pug Max is only 1 1/2 and it seems the hair in his eyes caused all sorts of issues. Ulcer's and pain. Lots of discomfort. Thanks to Healthy Paws I am able to get him the best care. They have always protected my pets with so many options now a days for pet insurance I always come to Healthy Paws and recommend my friends and family as well! Thank you for making sure Max gets the best care and making it easy to file a claim on your app! Reimbursement is fast and easy. 👍🏻👍🏻
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    Developer Response

    We hope Max has an uneventful recovery from his eye surgeries. Thanks for your kind words regarding our easy to use app and reimbursement process. Happy to play a part in making sure Max has access to the best available medical care. Give him a big hug from us!
  • Great App

    We bought pet insurance for our Bernedoodle after he ate something and required surgery. We figured if it happened once it could happen again.

    Thankfully he never needed surgery again. Unfortunately he was diagnosed with Lymphoma 16 months ago. With this insurance we were able to get him chemo and extend his life over a year more than simply treating with Prednisone would have done.

    The claims process was extremely easy and fast. In fact, I would snap a picture of the bill while I was waiting for our dog to be brought out from treatment and the claim was filed in less than a minute. We were reimbursed directly to our bank account, so there was little paperwork.

    We’re very thankful for the extra time this insurance gave us with our dog.
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    Developer Response

    We're so sorry for the loss of your sweet baby. All of us at Healthy Paws are glad we could play a part in making sure your baby had access to the best available medical care.

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