Limited Items for Order
I am a frequent shopper at WaWa but I find it highly frustrating that I have to go to the store to order my breakfast sandwiches, instead of ordering through the app, because it’s never listed in the app. WaWa should list ALL of the options available! I buy A LOT of turkey sausage, egg, & cheese Sizzli sandwiches at a time because we are a family of 6 & each person wants 2. However, when I want to order this in the app, it’s never there. Also, the WaWa drink options are very limited too. The app only give maybe 4-5 options whereas in the store there are closer to a dozen or more and counting. Why not just list all the products in the app?! And yeah, I’m angry because right now is when I want to order breakfast sandwiches & drinks via the app & get curbside but can’t! 😡
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Two issues with this app
This app is great and I use it ALL the time, however, I hate how it doesn’t auto locate the closest location at the top of the list. I have on multiple occasions ordered from the wrong location. I’m a person on the move and will order while doing something and just quickly pick the last place I ordered from because it’s at the top of the list. Other apps are this way, where the closest is first, but not this one. If you’re not paying attention you will order from the wrong location. This needs to be changed.
Another issue is with Apple Pay. I’m constantly getting declined. Apple blames Chase Bank and Chase blames Apple. But it will often take 2-3 declines before the order goes through. It’s absolutely annoying.
Another issue is with Apple Pay. I’m constantly getting declined. Apple blames Chase Bank and Chase blames Apple. But it will often take 2-3 declines before the order goes through. It’s absolutely annoying.
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It’s like creating a password for the White House
I can’t get in with my password. I then was told I’d be locked out AN HOUR before I could try again. Then I just tried to reset my password. It said it didn’t meet the requirements even though I had a lowercase an upper case a number and a special character. I figured I didn’t use a correct special character so I checked to see what we should use and there was no list. So I just opted to let Chrome create a password for me, definitely not something easy to remember, but I was promised by Chrome it would save it for future use. So I created the new password and then was told to sign in on the app. I went to the app and, of course, my Chrome created password is NOT saved to my phone and I have absolutely no idea what the password is so I just gave up and deleted the app. Oh well. It’s easier to log into my bank account.
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Doesn’t work at all.
I was given a Wawa gift card for Christmas and decided to install the app so I could order and pay from my phone. It all sounded good except that it doesn’t work. When I first installed the app I tried the mobile ordering and I was able to choose my items and customize them as desired. I used it for a couple days and I showed my phone at the register and all was good. I added the gift card to the app and then put additional money on it through the app. Now when I try to order it gives me an error and wants me to change my settings to always give Wawa access to my location. Since I do not want Wawa to have my location 24 hours a day I declined to allow it access to my location and now the app does not work at all. I can’t even order on my phone and pay at the register anymore. As soon as I spend my gift card I am removing this from my phone.
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completely uncalled for
the ONLY reason i downloaded the app was to take a quick glance at the menu. you’d think that’d be the easiest thing to do, right? WRONG. immediately upon opening the app i’m locked out of everything possible until i make an account, with pop ups and “tours” being the only thing available. i thought, “okay, might as well” and made an account hoping i could complete my SIMPLE task of looking at the menu, but that’s when i get bombarded saying i need to verify my email, turn on 2FA, give wawa my gps location AND pretend to make a food order at an actual wawa location JUST TO LOOK AT THE MENU. i’m deleting this stupid shill of an app, no amount of gas station “rewards” is worth the atrocity of whoever designed the front end of this pathetic excuse of an app. wawa in person usually gets 5 stars, but this app gets ONE.
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This app is crap
I have tried maybe 30 or more times to login and reload this crap for it to come back saying an error has occurred. I have tried using more than one of my emails and I am now tired of the crap. It has been deleted off of my phone again today and personally I think Wawa is over rated anyway cause the crappy service and now this thing you call an app has never worked properly as for me and several of my friends and family and personally I dare anyone ask me about wawa and what I think for they surely willl see I am totally disappointed in the WaWa brand and particularly the useless app service if using this thing you call an app. I plan to never attempt to go thru this mess again with your lack of using a value added application on my iphone - so I bid you happy deceiving people as your claim to having an workable useful application
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Good app but frequent issues
It’s a good app. If you love Wawa or you just find yourself there often, you should definitely have this app. My only caution is to prepare yourself for some issues from time to time. Usually it’s that the app signs you out periodically and gives trouble to get back in. Most recently, it signed me out and then would not accept my password. So I changed my password about 3 times, and even though successful online, the app still wouldn’t recognize it. Pretty frustrating when you are trying to order ahead or even take advantage of some of the promos running but can’t get into your app! Anyway, I ended up having to delete and reinstall the app, and it finally accepted my password. Hopefully this helps.
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Love the App!
I’ve got to admit, I genuinely love this app, so thanks to the Devs! I recently moved to an area where the closest Wawa is a 2 minute drive, so needless to say, I’m there pretty often. It’s super user friendly and there are a few features on this app that just really do it for me 😌. What I love most about the app is the ability to see all of the SAME options in-app as the ones offered in the store, really making it easy to find what I want to order. As any good consumer app should have, it has a wallet that you can manage your credit cards, gift cards, and store card(s) so I can prepay as I please. That in itself is always a plus. And my final fave is, that it keeps track of all your transactions (provided you had your Wawa rewards card scanned at checkout) so that you can see what items you do and don’t earn points on. The rewards are decent (free stuff, combo deals and $2 off promos) and I like seeing the progress bar as I earn towards my next set of rewards.
Only suggestion would be that in the future the app incorporates their new Delivery option so that I don’t have to go to another App like DD.
Only suggestion would be that in the future the app incorporates their new Delivery option so that I don’t have to go to another App like DD.
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GPS feature is broken or gone
One of my favorite features of this app is the ability to input my order and then the GPS detects proximity to my chosen WAWA and sends my order it when I’m close. This no longer works and hasn’t worked for about 6 months. Please fix it or bring it back!!! It will just send no matter how far away I am. 3 miles, 10 miles, etc...I’ve tested it. And no it’s not my phone. Additionally, if I DO order from my phone prior to going into the store, I can no longer pay IN my store. I MUST pay from the gift card IN my app instead of in the store. This is frustrating because I don’t always keep a balance on my gift card and I always prefer to order from the app. Sometimes I pay in cash. Please fix this and bring back the GPS feature in the app. Or make it an option. Like “Order my food when I get there.” I’m sure that might be tricky but man.
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Stopped working again
This is so frustrating... Last time it stopped working before I tried to pay with it. No big deal, took me about 15min to uninstall, reinstall, reset the password, etc. After that it’s getting better and working smoothly till just now. Thank you for that smooth part :D
Back to just now. I had a reward expiring tomorrow that I was trying to use. I opened the app before entering the store, everything seems fine, until I get my drink and tap the “redeem.” Nothing happened. Wait, tap again, close at background, reopen, uninstall, reinstall... Well I had to ask my friend to pay the drink eventually because I didn’t have my wallet. I couldn’t even sign in now without any error message :(
I’ll try it later again and hopefully it’ll work again and I’ll change this rating. (Not that it will affect the overall rating that much, but this seems like a way for feedbacks.)
Back to just now. I had a reward expiring tomorrow that I was trying to use. I opened the app before entering the store, everything seems fine, until I get my drink and tap the “redeem.” Nothing happened. Wait, tap again, close at background, reopen, uninstall, reinstall... Well I had to ask my friend to pay the drink eventually because I didn’t have my wallet. I couldn’t even sign in now without any error message :(
I’ll try it later again and hopefully it’ll work again and I’ll change this rating. (Not that it will affect the overall rating that much, but this seems like a way for feedbacks.)
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