It yes
I can now sleep
Beware they will still charge you even if you cancel the trial membership days before it ends!
I downloaded the app a week ago. I tried it. It didn’t work like the FB ad said it would so I canceled. Not only that, but I verified I canceled because they have a scammy way of keeping you subscribed when you try to cancel. So imagine my RAGE when I just now (days later) received notification that I was charged $79.99 for the annual subscription.
I went to their website and there is a way to contact them. Oh, but you have to put in a subject line and as soon as you get so many characters in, the body of your message blacks out and you are referred to the FAQs page. What kind of scam is that?!! They’re trying to take advantage of the neurodivergent but don’t they realize that there are alarms and calendar reminders to cancel this stuff that isn’t helpful? Scammy scammers are going to scam I guess. I just had to get the word out because this is ridiculous.
I went to their website and there is a way to contact them. Oh, but you have to put in a subject line and as soon as you get so many characters in, the body of your message blacks out and you are referred to the FAQs page. What kind of scam is that?!! They’re trying to take advantage of the neurodivergent but don’t they realize that there are alarms and calendar reminders to cancel this stuff that isn’t helpful? Scammy scammers are going to scam I guess. I just had to get the word out because this is ridiculous.
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Simply Useful!
It works for my brain! It just works : )
Very Frustrating Adverts
PLEASE stop asking me to buy an upgraded subscription EVERY SINGLE TIME that I open the app.
Your whole UX needs to be reworked. It's objectively bad.
This is STILL a problem!
Your whole UX needs to be reworked. It's objectively bad.
This is STILL a problem!
Scam - preying on ppl w/ ADHD
The process of canceling is specifically designed to make it difficult.
Incredibly scam-y.
Apple should investigate them it’s so bad.
The process for cancelling purposefully makes you go to different sites, switches yes/no questions, colors asks over and over if you want to stay (sometime asks if you want to cancel) forces you to leave the site then come back to cancel. It’s unethical and gross. Shame on you.
Edit. We have tried repeatedly to contact Endel via the phone number they provide along with the credit card charge (listed by AmEx as Endel’s contact) and they do not answer or respond. We have emailed. No response.
Have reported to our credit card company and Apple.
This type of conduct makes me uncomfortable trying ANY app on the platform as long as companies can get away with this.
Incredibly scam-y.
Apple should investigate them it’s so bad.
The process for cancelling purposefully makes you go to different sites, switches yes/no questions, colors asks over and over if you want to stay (sometime asks if you want to cancel) forces you to leave the site then come back to cancel. It’s unethical and gross. Shame on you.
Edit. We have tried repeatedly to contact Endel via the phone number they provide along with the credit card charge (listed by AmEx as Endel’s contact) and they do not answer or respond. We have emailed. No response.
Have reported to our credit card company and Apple.
This type of conduct makes me uncomfortable trying ANY app on the platform as long as companies can get away with this.
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