Best Beacon Help Desk Apps

Teamwork Desk

Manage your helpdesk on the go

Free

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

Help Scout

Support customers on the go

Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Zoho Desk

Customer Service Software

Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

BeyondTrust Support

Powered by Bomgar

Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Gorgias Helpdesk

by Gorgias Inc.

Free

Manage customer service interactions from email, live chat, phone, and social media in a single mobile platform. Streamline support tickets, view customer history, and respond quickly with templates and macros to save time and money.

Reamaze Mobile

Support Help Desk for SMBs

Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Web Help Desk Mobile

by SolarWinds Worldwide, LLC

Free

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

HelpDesk Host

by IDrive Incorporated

Free

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

MyBeacon Employee App

MyBeacon Employee App

Free

Access company news, employee perks, and essential programs like Workday and Beacon Buddy. Stay connected with colleagues through photos, videos, and recognition features. Receive important company alerts and share content easily.

Freshservice

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Zendesk Support

Support - anytime, anywhere

Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

It Expert Help Desk

Expert & Technical advice

Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.