This app facilitates secure identity verification for DBS and right to work checks in the UK. It guides users through scanning identity documents and performing liveness tests to confirm their identity digitally within minutes.
What We Love
- 👍 Works fine for some users
- 🤝 Helpful customer service mentioned
Room to Improve
- 🐛 Fails to scan ID/passport
- 🐛 Difficulty reaching servers
- 🐛 App crashes or freezes
- 🐛 No instructions or unclear instructions
- 🐛 QR code issues (not found, invalid, deactivated)
- 🐛 Process fails at various stages
- 🐛 User locked out after attempts
- 🐛 Manual submission required at extra cost
- 🐛 Time-wasting and frustrating experience
- 🐛 Poor user interface/experience
- 🐛 App not fit for purpose
- 🐛 Security concerns raised
- 🐛 Inability to log out
- 🐛 App not opening
