This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.
What We Love
- π Solid mobile app
- π Allows agents to attend to tickets on the go
- π‘ Freshservice is working to improve the app every year
- π Great flow and insight from an IT ticket perspective
Room to Improve
- π Crashes frequently
- π Bugs and glitches with each update
- π Filters and settings don't save




































