It was better to use this time! It lets you put in curbside pick up and pay when you get there, which is great! But we ordered the food around 3:50 and it told us the food would be ready at 4:13! That was a little too soon. So we wound up calling the restaurant and asked if they could look us up and change the time to 5:30! Other than that it was much better this time!
Listen!!! When I tell you I am an Applebee’s lover for LIFE!!! My food is always cooked to perfection and I’m always full and satisfied! Staff is freakin awesome! So friendly and they go out of there way to make sure you have the best time and service!!! Hands down the best in town!!! Thank you thank you thank you!!
Overall, the app is great! But I have 2 small request for the next update if it’s possible.
A category of condiments. My mothers always wants extra ranch dressing whenever we order from there. And it would be nice to have the option to order extra ranch or any sauce from the app.
My second request is to add all of the flavors for the lemonade. Such as the blue raspberry, dragonfruit and strawberry flavors. We’re not able to choose that option because it’s not added. I absolutely love the blue raspberry. I’m sure we would like the option to choose.
If you guys can make it possible to add these, I would most appreciate it. 💖💖
Quick to download app, checkout as a guest, easy to navigate menu items, very responsive. Was able to enter multiple forms of payment for my order and add tip, the location feature was quick to find nearest restaurants with a variety of pickup times available.
Multiple times I have spent time putting together an order through this app only to find out when I’m trying to place the order that the location isn’t accepting online orders. Since you have to pick the location to start your order, it should inform you at that point that online ordering is unavailable, not after the fact.
Location I chose is open till 1 a.m. Placed order, but app said it was after hours and would not be processed. I tried again and app told me the order would be ready the next day at 11 AM. I called the restaurant and they said they could have the order ready in 20 minutes so I placed the order using the app. When it asked me for my vehicle I didn’t see the make and model input area was cut off (see below) and I hit submit. The app got hung up saying I needed to enter the info. Fine - but when I did, it wouldn’t accept it. I had to start over again to get past the error message. Also, the display was too large for my rather new phone and parts were cut off and barely showing (car info line, submit button etc). I was lucky I could hit them at all. These are stupid bugs that should be fixed.
I am constantly logged in to the app. Went to a local restaurant, wanted to use the app to pay the bill. While it caught the bill, once I entered the payment method information, I got charged and brought back to the main screen, no receipt whatsoever. Nothing in my recent orders even when I paid them 2 minutes prior. I had to ask the waiter for a copy of paid receipt, which defeats the purpose of using the app to pay.
Also my prior orders do not show up (while being logged in).
Cannot access the menu unless you start the order. Once you start the order in order to see the menu and then order at the table you cannot access the pay from the table option as the app is forcing you to continue your previous order.
I arrived at the restaurant and parked and before I called to inform about my arrival I was promptly attended to. On the food is class A, very well seasoned, garlic to measure, and the steak is tender. A suggestion to improve the application would be to accept apple pay, it would make the experience better for new users. 5 stars!
Two of Applebee’s Best
I have to say that tonight I was very impressed
with Napyria - Hostess and Jeffery - Server. These two people were the most patient and kind people I have ever met, and I’m 70 so I’ve met a few.
Jeffery was soft spoken never made one feel the need to rush, he was very thoughtful about the people he served as I listened to the way he was with other customers besides us.
Napyria is the most customer oriented hostess I’ve ever met. She was like a shark. Looking for things that needed to be done and doing them without ever missing a beat with phone calls and customers coming in.
My wife needed sugar and even though Napyria was cleaning a table she stopped and asked the type of sweetener my wife wanted and came back with it in a blink of the eye.
Napyria was constantly cleaning up very polite on the phone and to customers. She would prepare Menu’s to give customers as she seated them.
I ran a production department for 40+ years. I wish I had more employees like Napyria who has total control of her responsibilities and is
so very polite and patient with customers.
Thank you Jeffery and Napyria for making my Thursday night fantastic.
Wally M
Nothing better than ‘bees with the boys especially if there is a couple of pretty birds there ;). I love Applebee’s I would have my vasectomy there if I could. My only complaint is why isn’t there breakfast! Anyway they need too add some cheddar biscuits and then I wouldn’t leave the place. Have a good night y’all.
Chaz “the endless gullet” Hampton
Jen from Long Island, N Y
moencc
Jullybug
GeeGip
Zimzym
MKC403
MeWhoElseBro
nousenicknames
wpb wally
The Chaz buscuits man
