Leave a Review Sandals & Beaches Resorts
Our 4 night stay at Sandals resort in Montego bay 😎😎♥️
We are having a wonderful time wexcept not being able to use our swim out pool . But Thanks to management they removed all the construction outside the swim out rooms for us and now we can enjoy the swim out room on our last day .
We really do appreciate how the management helped us and our housekeeping and our butler Casey has been totally amazing !! We will always ask for Casey when our next trip here . Great restaurants here and amazing food .
Management did try their best to accommodate us . We really appreciate that .
It’s a beautiful resort and We love Jamaica 😎
We would have given a 5 but due to not getting to use the swim out pool we payed extra for dropped it to a 4.Show lessCici the beast
Error when booking experience
Tried to book sesame breakfast through the app but it kept saying the submitted total didn’t match the true total.????? It wouldn’t submit despite multiple attempts and re-entering of info so I had to book it online through the main websitecant find a nickname22222
Good and could be great
Good app. Would be better if I could book dinner reservations, contact concierge and see vacation photos on here. That would make it greatMookiedoobie
We had the best time celebrating our 25th wedding anniversary!
This is a beautiful resort. Walking through the beautiful gardens, I feel fortunate to be here. The staff is hardworking, friendly and genuinely seems to want you to have an enjoyable time. In all my travels, this is a defining quality that makes this Sandals the one for me. Especially excellent service at Chi, Bombay, Neptunes, and Schooners. Also, Brittany the bartender at the bar next to Spices makes the best Spicy Bloody Mary I've ever had away from home. Special shout-out to Butler Team #1 - Rasheed, Jerome and Tony. Simply the best there is. I didn’t really know great service until I met these wonderful gentlemen who put so much into their guests’ experience. The private, surprise wedding anniversary lunch they set up for us on our balcony was simply perfect - the best anniversary in all of our past 24 celebrations. Our butlers’ warmth and kindness was noticeable in every detail they made sure to include. We will always remember this trip. Thank you, Sandals Barbados!Show lessStue61
1st and last time ever at Sandals!!!
Booked Sandals for our 20th wedding anniversary because of the reputation they have for a first class vacation. We have gotten nothing but attitude from 9 out of 10 employees at every turn! At the food and bars is absolutely the worst! They are unprofessional, rude and unskilled. Only one bartender knew how to make a margarita. The servers roll their eyes, huff and puff and act like giving us a bottle water is a huge favor. The culture of the staff at this resort is indifferent at best towards us. Yes, there are exceptions however the general consensus is that we feel as if we are “bothering” the wait staff with any request we may have however small. We paid a premium and took our only week vacation - the room was dirty, towels were hard and old, chairs, drawers broken and just run down. We have gotten better service at much cheaper places. Never again!!!Show lessAnonymous1277
Service is impeccable
Started with our private transportation driver, Jasper, who took a lot of time to show us the sites and provide us Jamaican history - just a nice man all around. Bartender Mark at Dutch pool was great. Security guard Andre Watson was so helpful and attentive. Lifeguard “Big Oscar” was the man - always around if u need anything. But my 2 main guys - butlers Ainsley and Devaughn, have made our trip the most relaxing and enjoyable one we could have imagined. Think goodness we still have 2 days left - best vacation ever!Show lessGlen I.
Chuck and Loren Zavatsky.
We would like to thank the entire staff at Sandals Granada. I wound up with vertigo on my third day of our vacation and was incapacitated. This is our sixth Sandals visit and we have been treated well beyond our expectations. Special kudos goes out to Chelsea and Alfina who were amazing at helping and organizing our meals, nurses and a doctor visit as well as the concierge desk. With out the help of your wonderful staff this would have been a horrible vacation. Thank you everyone for all of you kindness and help to make this the best vacation possible under the difficult circumstances. We will be back. Sincerely Loren and Chuck Zavatsky. Suite 8112.Show lessJersey Coast.
Helpful If Already At Resort
This application is probably the most helpful if you have already checked in, at a Sandals resort. It is weaker for previewing places that you might want to visit. My most common usage is to find which of the many restaurants are open at the moment, and which ones require reservations. However, the application does not contain the daily resort activities, which is a major deficiency. If you are resort shopping, this also makes it much harder to ascertain if you will like type of entertainment at a location. Some have tiny little shows, sometimes with single performers, and others have big productions. Go ahead and download this app if you are going to be at Sandals. It even has your account information. If you are resort shopping, you should use the Internet and visit the webpages, and you should call to ask questions.Show lessTennessee Bill
18 to 30 club
Your customer services team have the full story. Shadey ( spelling might be wrong sorry). Settings great, scuba great (but super unhappy I have to pay $140 to do a safety check which should be free), evening entertainment very good. Food mostly OK except Teppanyaki with below average food. Big reason we will not return and warn others is the main pool PA and rave music which goes on for 5 hours is deafening and totally destroys any feeling of relaxing tranquility. Cannot go to quieter areas as no service and no bathroom. We look forward to leavingShow lessBird554
Amazing Vacation
Scuba Tennis Golf … wowS mkm
