BCBSM User Reviews

BCBSM
BCBSM
Blue Cross Blue Shield of Michigan

Reviews Summary

Top reviews

Great app

Works flawlessly for my medical, pharmacy and our of pocket questions. The search works great if I canโ€™t find what Iโ€™m looking for. (...all these other poor reviews seem to either be related to the users internet connection or simply their lack of understand of how to navigate properly. I think the setup is great and super easy to use.)
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Glitchy

Most of the time the app works great, but then when you really need to see your card you get that message that says try back later. It gives no reason other than my balances arenโ€™t available right now. Iโ€™m trying to view my card, so Iโ€™m not sure why that would matter.

All my insurance info at my fingertips

The app is designed very well and very intuitive. I am able to get to all my insurance, health and wellness, HSA, and doctor information in a tap or two. Touch ID and Face ID support is really helpful in logging in quickly. This is one of my most frequently used apps along with my other banking apps, mail apps, and games. Awesome App. Thank you.
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Blue Care Network

The app is very user friendly! Being able to print or share my information is also extremely convenient! Thank you for considering all of the variables insurance holders encounter.

Not sure why this gets such low reviews

I downloaded this to make it easier to check my EOBs and just get a General overview of my account. It easily displays all my information. It sure why itโ€™s got such low raising from people. Used my same log in as the website. No issues so far.

OK but Urgent Care needs to be up front

App seems to work OK (Touch ID works for me), but emergency services need to be up front. Preferably on a map and a link to Apple Maps or (better) Google Maps for navigation. Straight line distances are not accurate. If I injure myself away from home, I need to know what urgent care services are near me - covered and uncovered (identified as such). When Iโ€™m bleeding, I donโ€™t want to type in a search nor go through a list to try to figure out which is easier to drive myself to.
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Decent App, but Will Not Let You Paste Usernames or Passwords

I use a password manager to generate and remember strong passwords for all my accounts, and the BCBSM app does not provied an integration with it. That's an annoyance, but most apps don't honestly, so I'm used to going to my password manager and copying and pasting the password as a workaround.

But the BCBSM app doesn't even let me do that. The text buttons ("select all", "paste", etc.) do not work; tapping them does nothing. Have you ever tried switching back and forth between two apps to manually type in twenty random characters, some of which are symbols, and all of which gets hidden Remembering your place is not fun.

The app is nice enough when I am logged in, but every once in a while it logs me out for some security reason or another, and after that I can't be bothered to use the app since it's so much easier to just go to the website on my iPad or wait until I can use the laptop at work. Fix this, and my review will go to at least 4 stars.
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Response from developer

Thank you and others for bringing this to our attention. We fixed the issue! You should be able to copy & paste usernames and passwords.

Great app!

Great experience and nice functionality.

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