Leave a Review Baskin
App is horrible
Almost every time I use this app, something doesn’t work. It’s usually the login. Today it did not accept my password and when I used the app to change it, the recovery email took me outside the app. For the fun of it, I tried to set my not-working password as my new password but it was not accepted because it was already used by me. Then, after actually creating a new password, the app did not recognize it either.Show lessLMG GemLover
Birthdate
I just downloaded this app... and i put my birthday as July 27... and when i look at the date a few minutes later... it says 7/25 or 7/26... i dont want those dates i want 7/27... fix please and add a birthdate editing system... i think my only problem right about now is the birthdate... so i don’t know about the rest of the appShow lessAliceClaros
Login?
Why in the world would I need an app, if it doesn’t even have fingerprint/face ID login? I thought that’s the main reason to have an app? So you can log in easily? If it doesn’t do that, why do I need an app? I could just log in with the browser...
I’m not really using the app, except to use a coupon occasionally, but that log in thing really bugs me. It’s 2019!Show lessmiya361
Baskin Robbins app: not as advertised; total disappointment
When a business offers a perk BASED on the condition that you get their app, my experience is that most deliver on their promises. Not this one. After over a week of it not working, I went to my local BR & showed them & asked them to help. The bottom line is that they had no solution & didn’t seem to care. As I was about to order my sundae (anyway), I felt a sense of having been duped. Instead, I said I had to go & give this app 0 stars- which I WISH was an option. If you want the app to facilitate buying more Baskin Robbins products, get it. If you want it for the perks or promises, good luck.Show lesspjtv
Gift cards
I could do everything fine on the app but I got a bunch of T-Mobile Tuesdays offers which are only $2 each, and there’s no way to combine the offers. Also, it truly bugs me that I can’t use them online and I couldn’t sign into my account online to order a cake for my sisters birthday. I had to get myself to the store, choose one of the few cakes they had, and then use the gift cards one at a time. The poor people behind me had to wait about 15 minutes, and I had to give my phone to the cashier many separate times. It was embarrassing and utterly unacceptable.Show lessAlyssa12322
Needs A Merge Balance Option
So Baskin Robbins and Dunkin’ Donuts are pretty much the same company. So how come on the DD app you can merge all of your card balances but you can’t do that on the BR app ? It’s such a pain to go to the store and swipe through several cards to pay and start a line of people behind me as the cashier is patiently trying to scan them all. Please fix this and make it just like the DD app and let us finally merge our card balances.Show lessBreaktj
Merge balance needed!
4 stars, overall great except it could be better if they added the merge card balance option. It’s easier when paying and convenient when you are not using more than one card.Jackiecr1507
Easy to use and configure
I love Baskin Robins. I use my TMobile gift cards all the time when I get them. There’s only one option I would add. Combine gift cards instead of having to switch through a bunch of gift cards. It would help a lot.
The app works really well for me. No problems and everything is easy to access.Eric bLyons
Needs more improvement
I love Baskin-Robbins but their sometimes don’t work in registers especially gift cards so k have many gift cards giving to me since they know my kids love their ice cream. I wish I can combine the gift cards just like the one from Dunkin’ Donuts. I wish u guys make this option available. Other than that it’s updates need more work like able to order online pickup or who knows.Show lesschapina14313
Useless app
Not able reload app with gift card for more than two months. Website doesn’t have option to redeem gift card. BR is totally crap app and experience. Better to have other ice creams than these. They never forget to spam you even if you unsubscribe. Why there is no zero or negative rating here. Online order never goes through. I will not trust BR with my card details if they have such a crappy tech support.Show lessAloneDreamer
