Meliá User Reviews

Meliá: Book hotels and resorts
Meliá: Book hotels and resorts
MELIA HOTELS INTERNATIONAL SA

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Leave a Review Meliá
  • Useless

    Completely useless and does not work. They tell you at check in that the app can be used for tons of things including room service but that’s a lie. You can’t select anything or put in any requests. And then you don’t even have a room service menu in your room. This is embarrassing.
  • Useless can’t do anything

    This app was completely pointless. Can’t book restaurants can’t do anything except look at your booking. Waste of my time.
  • Completely Functionless for Club Melia

    I find this app to be completely functionless for ClubMelia members. You can’t do anything the app promises because the reservation has to be linked to your Melia Rewards account
  • Absolute crap

    The concept is soooo good.

    Only problem is the app doesn’t work at all. I can’t even sign in so it’s basically useless
  • Great in theory

    App looks amazing but doesn’t work. Points don’t get to destination. Gets lost , too many glitches in app.
  • Train wreck of an app

    The app isn’t functional. It’s not only buggy but it’s hard to navigate. I set it up during my stay but the app kept giving cryptic error messages and put me into an endless loop of re entering my login information and booking credentials.

    Meliá: please remove this app from the App Store until it’s re-written and works.
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  • Worst app ever

    One of the worst apps ever. Don’t bother downloading. The Meliá website is almost as bad. Customer support told me there is nothing they can do and this is and has been a problem for a long time. Pre-check in doesn’t work. Cannot update and save my personal information such as address, country of citizenship or travel documents. Received email advising I can pre-check in to get 1,000 bonus points and upgrade. Well I can’t pre-check in andI can’t get those amenities. Have not even arrived at my destination and Meliá is already a disappointment.
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  • A piece of heaven

    This was my 3rd time staying at melia resorts !!
    I luv it so much ! I don’t want to go anywhere else! My 1st stay was at paradisus Palma real my 2nd stay was at the reserve at Palma real Nd I just got back from paradisus punta Cana got upgraded to the reserve Nd then my 2nd week upgraded to the royal service !! It was an amazing 2weeks !! The people r wonderful
    The service was impeccable! Our waiter Julio was the best !! I can’t wait for next time (6 months) I always recommend Meliá resorts !!
    If it’s not Meliá it’s not a piece of heaven!!♥️
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  • App doesn’t work

    Useless app, especially for any services while at the hotel. Won’t recognize my stay, won’t keep me logged in, so I’m not able to view anything or request anything. Front desk staff were unable to assist, but said guests often have problems. I can view my reservation and some profile info-that’s it.
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  • Just go to the lobby don’t download

    The app is terrible. I booked dinner reservations early one morning laying by the beach. I thought to myself “this is awesome” well that’s where the awesome ended. App didn’t book appointment for me, I didn’t get to eat there and the staff couldn’t help. Decided against using it for booking, but the next day I told me several of the restaurants were closed all day (they weren’t). Doesn’t display full menu for room service. Completely useless, especially since staff members push the app and don’t care when it lies to you.
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