Leave a Review Thomson Reuters Authenticator
The worst Authenticator
Just amazing that the app’s shortcomings have not been addressed by the developers after obvious migration issues and very poor user interface have been reported for several years. Why any company would use this app is beyond belief.Rob 6776
App
Installation is complicated, unintuitive, and not explained. Provides recovery codes and tells you to save them without warning. By the time I prepared a safe location, they were gone from my clipboard and the app. This makes life more difficult unnecessarily.Greg090909
Easy to use
I’ve used the app for 3 years and have never had any issues. Even upgraded my phone and with a bit of research, was able to get my new phone connected with no issue.bekabean
Locks out with new phone
Extremely inconvenient to get re-setup on my new phone, for something that seems like it should be an easy switch. The instructions online are not easy to find. Find a different app if there is another one out there.Buttanutz
Works but….
Since the most recent update I am no longer able to approve login from my paired Apple Watch. The only option is to dismiss the notification. Also, there needs to be a better backup option, text or email, for if you lose access to this application.A user named Doug
Poor immigration to new phone
Just like the other review i had the same issue plenty of times we use the program for our clients and employees and whenever someone has a new phone its always a big problem!!!! Fix it pleaseCarlosti98
Software is crap
Too many bugs in software, slow to consolidate and recompile. CCH Prosystem FX is better.anonrrrrrrrrrrrrtttt
Works fine
This app works fine for me. It is quite easy to use.tapat6
Works great. Easy setup.
I appreciate this extra step authentication for my secure files for taxes during this virtual meeting time.Dellliottboston
Does exactly what it should
I’m not sure why so many negative reviews. This app works great. It functions just like any other MFA app and makes signing into TR products super easy. App settings are easy to navigate. Setup/pairing could not have been more intuitive.thisisanadventure
