SleepMapper User Reviews

Philips Consumer Lifestyle, B.V.

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Good at controlling clock

But the constant Tips are so annoying. Is there anyone to turn off this feature and delete them? Constant messages, emails, etc. bombard us every day. To have the one app that is supposed to encourage rest and relaxation also doing it just defies logic.

Mazel Tov

3 years ago

Two Big Problems = Two Lost Stars

Problem 1: You can't silence the alarm audio without also turning off the wake light. This is super basic and very jarring especially in the morning in an otherwise dark room.

Problem 2: Your mobile device MUST be connected to the same wireless SSID as the smart light, or the app won't be able to find the light, even though there's no other technical reason for it to fail to connect. So that means you cannot join the light to a secure IoT network where clients cannot talk to one another just the internet for updates, and manage the device from a different SSID/subnet. Won't work because the app won't find the light. So your choice is either allow the smart light more network access than it should be entrusted with, or turn your smart light into a dumb light by sequestering it on a secure IoT network, reducing you to managing the light only through its physical controls.

Until/unless these problems get solved, I'm afraid it's only 3 stars from me.

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megashub

3 years ago

Response from developer

Thanks for sharing your review, as well as your honest feedback. Currently it's indeed not possible to turn off the light of your Wake Up-Light without turning off the alarm itself, and the device will need to be connected with the same WiFi network as your mobile device to ensure that these can be connected. We will make sure to pass this along to our product team. Should you have any questions or additional input, feel free to reach out via the support section within the app. Thanks again. Kind regards, Philips SleepMapper Team

Easy interface! Love the light intensity options!

I’ve really been enjoying my sleep light over the past year that I have had it. No glitches, a solid and clean interface, and the options available for the light intensity are awesome for reading or waking up too. Would love to be able to choose more music options for waking—like Apple Music or meditative sounds from other apps—but it’s definitely not a deal breaker.

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JacquelineL105

3 years ago

Response from developer

Hi Jacqueline, thank you for your review! Nice that you've taken the time to share your experience and thoughts here in the App Store. We're glad to hear that you've been happily using your Somneo and the app for a year now. We can imagine that it would indeed be a plus if some new wake-up sounds would be added; we'll forward your suggestion to our colleagues from the development team. If you ever have any questions regarding your device or the app, then feel free to message us via the support tab in the app. Wishing you a lovely week! Kind regards, Philips SleepMapper Team

The app almost never connects to my device.

The app is sluggish and rarely connects to my device. Why isn’t this Philips product integrated with Hue? Also the sounds that come preloaded (say forest sounds) are short clips that repeat every 6 seconds! Not really relaxing when birds chirping repeat so often it’s a very fake experience for an otherwise good product.

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Milwookie

3 years ago

Accessibility a huge issue

I love the device; however I can’t use the app at all since I went blind. This upsets me enormously. The app does not work with voiceover at all and given how big your company is, I’m really surprised. Please please fix this issue.

Knittingmelissa

3 years ago

Response from developer

Thanks for your review, Melissa. We're sorry to hear about your circumstances, and while our Wake Up-Lights do not have to the option to be operated via voice command, we appreciate the feedback: we're always looking for ways to improve our products even further, and will make sure to share this with our product team. Thanks again, and should you have any additional input (or questions), these can be forwarded via the support section in the SleepMapper app. Kind regards, Philips SleepMapper Team

Great when it works

Unfortunately as many people have pointed out, the light just looses connection. And each time it happens it becomes harder to connectZ unfortunately, after hours of troubleshooting attempt, still big fail. Wasted time and money. The short period it worked, was actually nice. But just doesn’t last connected. I have tried different modems, phone, and whatever you may think. All tips you can find here. Big disappointment. I really wanted to love this product…

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Gabispil

3 years ago

Bummer!!!

I bought this despite researching some cheaper options because it seems like, when it works, this thing is the best. However, for the life of me I can get it to connect to my phone. I’m a problem solver and feel like I have googled and attempted every solution possible. Unfortunately, I’ll have to return. I’m bummed because I can tell by fiddling with it that the light itself gets really, really bright and I think this could really help me wake up at 4 am for work. I guess I’ll never get to find out!

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Laurenhutvheson

3 years ago

Response from developer

Hi there, thank you for sharing your experience! We're sorry to hear that you're having connection issues with your Somneo. Feel free to send us a message via the support tab in the app. We'd like to take a closer look. Kind regards, Philips SleepMapper Team

Abysmal setup

It is completely unreasonable that a $270 device has an app with a setup process this bad. When the clock is connecting to your home WiFi, the app times out far too quickly searching for it. Your iPhone doesn’t have time to switch from the clock’s setup WiFi network back to your home WiFi to find the clock before it times out. There is also no rescan or retry option so you get stuck in an infinite loop of failures. You have to be very quick to suspend the app, manually move your phone to home WiFi, and switch back before this happens. Please improve this process.

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P37

3 years ago

Response from developer

Thanks for sharing your review. We're sorry to hear that you're experiencing connection issues between the SleepMapper app and your WakeUp-Light, and would like to investigate the matter further. Therefore, we kindly like to ask you to reach out to us directly. Feel free to reach out through the support section of the SleepMapper app. Kind regards, Philips SleepMapper Team

App is the bare minimum

This app allows you to do so few things for an app and device that is being sold in 2021 as a smart connected device. Firstly, why is there no Google Assistant integration? Philips Hue connects to Google, and this device has Wifi enabled. For a $200 device you’d expect to be able to use it with your other smart device routines. Also, why is there no ability to connect/import Fitbit or Apple Health sleep data? Only to export? I have a fitbit that is automatically tracking my sleep data. I dont want to have to manually add it into the app. Lastly, why cant the display brightness automatically adjust based on the light levels? Its very frustrating to have to adjust the brightness every morning and every night. I would appreciate the display brightness have an option to turn off during the night, and turn in during the day.

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Drew926783

3 years ago

Response from developer

Hi Drew, thanks for your review. Your experience is important to us and we regret to hear that you're not entirely satisfied with the app and the product. Please know that our R&D team is always working on further improving the app and the connected products and your input helps them to do so. In regards to the display brightness, the light will indeed adjust the brightness of the display automatically to the light level in your room. The display can also be turned off at night. You can do so via the settings menu- then the time is also not shown on the display. When you place your hand near the display it turns on for few seconds. However if you think the auto display brightness setting is not working properly, please reach out to us directly via the support option in the app. We can then have a closer look and further assist you. Kind regards, Philips SleepMapper Team

Life changing tech

Truly life changing. Deep sleep is something many of us lose as we age. A little research into deep sleep and the glymphatic system will tell you just how import that part of sleep is to our brain’s health. The SmartSleep headband has definitely increased my deep sleep over the past two years. I’m over 50 now but rack up 70-80 minutes each night compared with perhaps 45 when I started. I’m also an aerospace engineering executive and I can tell you I strain with a poor night’s sleep but after a night with lots of deep sleep I am way ahead of everyone, truly on top of my game. With a night of good deep sleep I am calm, insightful and even the most challenging situations seem effortless.

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Lucky sleeper

4 years ago

Response from developer

Hi there, we appreciate that you've taken the time to review the Deep Sleep Headband. We're glad to hear that the headband has had such a great, life changing impact on your sleep and that you've been using the device with such enthusiasm for 2 years now. Thank you for sharing your experience here with us in the App Store. If you ever have any questions regarding the headband, then feel free to send us a message via the app. We wish you a very nice week. Kind regards, Philips SleepMapper Team