O&R User Reviews

Reviews Summary

Top reviews

Very Simple

This is a very easy app to use.

Login Fix...

I don’t understand how you managed to break logging into one’s account. Don’t you do ANY testing before unleashing your app on the public? It was very frustrating when logging in on the app failed, yet logging in from the website with the SAME information worked.

Response from developer

We're so sorry you're having trouble logging in on the app. If you're still not able to log in, please use our contact form: https://www.oru.com/en/accounts-billing/contact-customer-assistance-form. A member of our team will look into this issue and reach out to you with a solution. -Stephanie C.

Randomly decides it’s not recognizing my face

Requires three separate secret codes to be texted to login again. So secure, even I can’t get in to pay my bill.

Good app

I like this app just fine. Mostly well designed, informative and makes it easy to pay the bill. My only complaint comes with integrating the account into Mint (by Intuit). This integration used to be seamless, but whatever O&R did, broke the connectivity of the two and this account will no longer integrate into Mint.

Please fix the Mint integration. This is the only account, regardless of account type, that has this issue.
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Great

Awesome app

Horrendous

I

Useless

All that you get from this app is a screen with amount you owe in large font. The rest just doesn’t work. Usage, real time usage, all these tabs don’t work.

App problems

So many problems I have with the app not letting me logon not letting me see things so many problems

Rockland

Very easy to use

Error with outage map

Whenever I try to bring up the outage map I get a “Something went wrong “ message and have to hit retry

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