Noah's NY Bagels User Reviews

Noah's NY Bagels
Noah's NY Bagels
Caribou Coffee Company, Inc.

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  • Needs work

    I just placed an order and need to confirm the location I just ordered… Surely I should be able to look at my account and see my previous order to confirm. Right? Nope. I had to bother a sales associate and confirm that my order was for the location I was at after “guessing” that I was at the right store.

    My local stores offer poppy seed bagels and I’d love to order a breakfast bagel with my favorite bagel. Surely I should be able to do that. Right? Nope. I have to choose from a pre-filled list of generic bagels to choose from, with no way to write in a custom note.

    I live equidistant from two stores. The one that is slightly further away is actually more convenient due to parking and traffic. Surely I should be able to choose that one as my favorite when placing orders. Right? Nope. I have to remember that this app will automatically choose the closest store when starting a new order.

    Come on Noah’s!!!
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  • Best place ever!!!!

    My boyfriend and I usually go to Starbucks next door and get their coffee and breakfast items. But since we discovered this place. We come here often. Everything from their bagels to the coffee is so delicious! Better than Einstein Bros bagels. Also, the employees are great! Friendly and helpful.
  • Lacks customization

    I work by Noah’s Bagels so it’s really convenient to order on the app so I can just run over and pick it up. It used to let me change to alternative milks for drinks and it doesn’t let me anymore. I can’t have dairy so it’s basically made it useless for me to use the app for coffee. It’s been very limited on customization for all products but to not be able to select which milk is a big issue for me.
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  • The Noah’s by Top Golf off Washington Rd, Roseville, Ca

    This is the best Noah’s we have been to! The staff are always helpful and pleasant. We have had the door opened for us when we arrived. The people at the counter are so helpful and have no problem checking to see if there are extra bagels in the back. The bagels are cooked perfectly and tasty.
  • Can’t customize

    I decided to download the app after waiting in line for 20 minutes one morning before work. Nobody has time does that! I placed my first order and there is no way to say you want schmear on the side. I’m not complicated. Just want a bagel, untoasted, with schmear on the side. I want to toast it once I get to work so it’s crunchy and not soggy. Add the ability to customize orders and the app will be great. Go talk to your neighbors next door (Starbucks) to see how they do this.

    Nice interface. Clear pictures.
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  • App reflective of bad service

    This app is great to order ahead but has flaws - first the options to customize order are limited and don’t reflect all possible choices - you can’t customize on a nox sandwich and other sandwiches to remove items. This reflects poor service and training since they want to limit what they want their employees can or cannot do.
    Second flaw is you can’t see what you’ve just ordered. It shows you ordered but no details. If you don’t take a snapshot before you order you have no proof if your order is right or wrong. Again reflective of bad service. It’s a shame Noah’s doesn’t value customer service as shown here and some other reviews. Good food and good service makes a great company and Noah’s is falling short in service dept.
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  • Newatthis

    I also just downloaded the app Monday to order the bakers dozen and found I could not select the bagels I wanted... just the apps selection.

    In addition, the app would not let me input my credit card information after trying a few times. After calling and ordering over the phone, it was not clear if the intent is that you must have cc info to order from the app or you could select, pay in store option would be available. Maybe you could clarify payment options (if any).
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  • This update is a steaming pile of garbage

    1.) Can’t even order anything (I click things and the price doesn’t even show and doesn’t even add to the cart)
    2.) The deals of the day don’t show up (ex: free egg sandwich today, didn’t show up on the app anywhere)
    3.) tried updating app, made it worse
    4.) Tried uninstalling and reinstalling, did nothing but logged me out
    5.) tried to log in but password was wrong >:(
    6.) Tried to reset password twice but received no email, both in my normal and spam
    7.) tried to make a new account but my email is already registered 🤬
    8.) Found old password and tried that but it locked me out saying too many logins

    So I chucked my phone across the room and gave up on ordering. Please fix your dang app
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  • Nice app with a major flaw

    The app was easy to set up and made ordering quick and easy. Unfortunately there isn’t any feedback mechanism: one of the kinds of bagels that I ordered apparently was out, so another was substituted without any confirmation. Either the app shouldn’t allow ordering what’s not available (probably hard to implement) or the store should contact the customer to find out the preferred substitution. The latter should be easy since the app has phone number and email address.

    I will not use this app in the future. I’ll place my order by calling the store, and if they can’t handle that I’ll buy bagels elsewhere.
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  • No place to view order history

    Just downloaded this app because I love Noah’s Bagels. However, I had some issues getting my order fulfilled. There is no place in the app to show your order history, making the whole exchange confusing for everyone.

    Also, if you select the curbside option, there is no place to notify the team you are here. And the only description you can provide for your vehicle is the color and the vehicle type, no make or model. I drive a White Sedan, along with many others in the parking lot. Why not include a box to simply describe the make of your car to assist the Noah’s team in finding the right car?

    Great bagels! The app just needs several small improvements.
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