Leave a Review Delta Dental Mobile App
What is Error 1015
Why does this app crash every time I sign in and proceed to give me the same error? I literally can’t do anything.
This app has been out for 3+ years and it’s filled with bugs. How is this part of your business model? Seriously, if knew your application were this crappy I would have picked another insurance co.
There’s no way y’all are efficient with an app like this proudly recommended on your website. Do better or delete the mobile app. This app is an utter failure. Whoever y’all are paying to run it clearly took the money and ran.Show lessFamily Oriented
Developer Response
Hi! So sorry to hear about this issue, if you could please fill out our Contact Us form with the details and screenshots of this issue, our team can take a closer look into this at deltadental.com/contact - MBI’ll pay out of pocket at this point
I need to reset my password. The website was not sending me a link despite displaying a message that it had, and Delta was unable to help over the phone. This app is actually more dysfunctional than the website, displaying a blank box instead of my “challenge question”. Why has my coverage been terminated when my employment remains the same and HR didn’t change anything? We just don’t know! Look up the salary of the CEO of this parasitic rent-seeking entity and weep. Everyone behind this app, the website, and the company itself deserves a root canal.Show lessjustdance23
Happy smile
I have used delta dental for the past 14 years. Yes, they reimburse you for dental procedures and I find the reimbursements rather fair. There is also an appeals process and a recoding requests that can be made. I find the model helpful for a family of four. I use my favorite dentist and Delta dental reimburses time for the dental work.
ThanksShow lessMarkyad33
App seems to be working fine!
I see all these 1 star reviews and it had me worried! I still downloaded and used the app and it works extremely well, it seems any of the problems people were having in the past now seem nonexistent! Don’t let the reviews scare you, the app works perfectly fine!Zenocist
App Works Well Now!
Decided to write this review after seeing many negative posts. The app has been fixed in many areas and clearly most of the bugs in it before are gone. The app works well, and I had no issues during the login process. Federation to the provider sign in portal was perfect.Juniors234
Doesn’t Work
I would give this app a negative rating if I could. I cannot even login. I literally made my account name and password through a web browser on my phone and the app states my password is incorrect. Useless. I also tried logging in and selecting “forgot password” as I switched jobs and need to switch things up and then I was just stuck in this never ending loop of trying to sign in. This is worthless.Show lessMPulc
New user
I would like to report that the back arrow is not working after selecting “view info” for my dentist. I have to close the app and sign in again to view another screen.
I am using iOS 15.7.3 on an iPhone 7 plus.
The app is up to date because I just installed it. I was easily able to register, sign in, choose biometric login and add our dentists.Show lessJavkieannie
Good enough. Got digital ID card
I was worried by the negative reviews, but it’s all people who have a low cost plan and are frustrated with their coverage.
I got the app to add my ID card to my apple wallet. It did that within 30 seconds of downloading the app. I’m satisfied.
5/5dissapointKent
Won’t allow change of Plan after initial sign in
This app won’t allow me to change the policy I have in-app from my old one to my current one. The website thankfully allows me to do so, but not the app. Irritating, as I can’t print a new ID card without using the wrong information, that’s in the app, as it’s impossible to update the information the app contains. Please fix!Show lessToyufrey
Not usable
The app I had signed me out and was labeled (retired). Uninstalled and reinstalled the new app from the App Store.
New app doesn’t show current information, only showing a previous plan I had with my former employer.
If I were to guess, this app release has zero testing stage before release. Seeing how many flaws are here just being on the app for 2 minutes, let’s hope there security measure have higher standards.Show lessDark link626
