Leave a Review Delta Dental Mobile App
Developer fails to take responsibility
The shop is developed and controlled by the national Association. Nonetheless, mechanism to request assistance in the app refers you to your states local chapter. Those folks of course say sorry we can't help you with the app you have to talk to the national Association because it's under their control! If you contact the national associations support desk they refer you back to your local chapter! It's absurd. It has been working fine but then with the updated app unable to login can't get any help the date is submitted to reset the password isn't recognized it's a complete fail. What a joke. Should be zero starsShow lessscottfg
Developer Response
I understand that your experience with the Delta Dental Mobile App didn’t meet your or our expectations. I’m here to help. Please share your feedback or request at deltadental.com/contact or through our mobile app “Contact us” function. If applicable, please provide your Delta Dental username on the form. Thank you for your patience, YZSo bad, will change insurance
This app is so bad that I’m considering finding a new insurance provider. The fact that they required me to delete the app and download a different app is quite a red flag - why not just update the existing app, that’s what updates are for!
And now the new app has even less features - no coverage details? What is this app even for anymore?Show lessCrztini
Waste of time.
Could not register an account on this app. Wasted 45 minutes attempting to get this app to work. I managed to register on Delta Dental’s portal and printed out a Dental Dental card. This card is oversized and will not fit in a wallet credit card slot. I know Dental Dental is trying to pinch pennies but having a non-working app and wasting customers’ time printing out inferior cards that do not fit in a wallet is very pathetic customer service.Show lessuofcbsb
Works but….
It worked for me but it’s still is under construction as there’s not much going on besides it shows your ID member number card and searches for local dentists but at least it is more then the rest of the people trying to log or connect.dcuoco
Worst app ever?
I’ve never reviewed an app before, but I had to come here and let everyone know how disgustingly bad this app is.
They retired their old app, so you have to download the new version. No problem, download the new version. Once you try to sign in after the slow load time and buggy screens, it’ll tell you it no longer remembers you. You try to recover your account, and then suddenly your account doesn’t exist anymore. You try to recover it various other ways, only to be continually redirected to websites that also don’t help. This app and company are absolutely terrible.Show lesssjsbdjduaisxh
Developer Response
I understand you’re having difficulty with the Delta Dental Mobile App sign-in function. I’m here to help. As a next step, please provide your Delta Dental username at deltadental.com/contact or through our mobile app “Contact us” function. Thank you for your patience, YZNo access to Benefits and claims! What is this??
I tried to access the benefits and claims to dispute the charge at the dentist and this app doesnt provide that option.
What kind of health/medical related app doesnt provide your benefits and claim? This is my first time ever giving 1 star and it doesnt even deserve it. I think a college computer science student can make better app than this.
We need our money back from delta dental for useless and poor services!Show lesswhfofienwhs
Very frustrating
The problem I ran into … the app takes you to a production address and then state all you login information is incorrect. The initial registration is through the member portal address. Either app you can not choose the address to open. At this point the app is useless compared to past experience where it worked ok.Show lessC@se2020
Fix Your Registration System
There seems to be an issue where User IDs are being incorrectly marked as "not unique" when trying to register both through the app and on desktop. I lost track of the number of UIDs I tried but was unsuccessful with. For good measure, I even tried a few randomized UIDs with the same results. 1-star because I have no way to assess the rest of the application if the registration is broken.Show lessSav 9000
Works Now, Thanks
Update:
The app works now,
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Go to the website, enter your state of coverage, just a FYI it might not be the state you live in. Back to the App, I had to register on the website ,the App won’t let me login. Developer I understand this is probably on their end but please fix this.Show lessRad99004
Where’s the information
I don’t like this version. You can’t see anything as you could with the previous. Nothing pops up for the exception of my name and employee and what type of plan I have. The summary doesn’t open and cannot see any information for what is left on my usage. This is just terrible. I’m deleting this app and will just call for any information I need. Not sure who came up with this version but please go back to the drawing board. This is not it.Show lessjaye45
