Leave a Review athenaPatient
Good!
I like it all in the same place.
Is the app developed by or at the direction of Athena?Diamond medallion x2
Developer Response
Hello Diamond, Thank you for the five-star review! The app is developed through athenaHealth. Please visit https://www.athenahealth.com/patient-login/faq for more information. We appreciate you taking the time to leave us a review. - athenaPatient TeamUse the old one as a start.
Healow worked, it gave me notifications, and I didn’t have to fill out my history over and over. With Healow I didn’t do anything but activate it and my information was there.
I login to athenapatient app and only see it for a second before being told it doesn’t work for my provider, and being sent to login again to open a web browser to login to.
Then it has none of my records listed.
Hopefully you fix this to work with the providers giving out the link to the app. I hope we all get to see this app soon, it would be nice to know what it looks like even.Show lessSeppie66
Developer Response
Hello Seppie, thank you for your feedback and we apologize for the inconvenience. If you're seeing the screen saying your provider isn't using the app yet and are directed to the web version of the Patient Portal, your provider may have opted not to offer the athenaPatient app to their patients. We recommend letting your provider know you'd like to be able to use the app to access your patient information. - athenaPatient TeamGreat App
This app is very user friendly and I’m able to keep up with my future appointments, plus I’m able to see my previous visits. I am able to see messages if I have any and also any tests that I have had done. With this app, it’s easier to keep track of what I get done or what I have upcoming.Kevo_300
Developer Response
Hello Kevo, thank you for sharing how athenaPatient has made it easier to track upcoming appointments and keep in contact with your medical team. We appreciate the five-star review! - athenaPatient TeamGreat App
This app is easy to navigate and has everything i need in one place. i’ll definitely be using this app to schedule appointments, and look at previous appointments if needed.AlisonDries
Developer Response
Hello Alison, We appreciate you taking the time to leave us a five-star review! We're pleased to hear you're enjoying using athenaPatient to manage your appointments. Thank you. - athenaPatient TeamMerry-go-round of error messages
Entering my information the app also asked for my location information— something I declined to give. After that trying to continue to use the app kept kicking me out and asked me to log in—repeat again and again.kbashi
Developer Response
Hello kbashi, Thank you for your review. We suspect you're seeing an error because your Patient Portal account hasn't been verified. You'll need to complete this step on a desktop device. We apologize for the inconvenience; we're working to resolve this issue. - athenaPatient TeamEverything in one place!
I was able to log into my practice account and was pleased to see all my previous practice’s lab data in here too! I am thrilled to have it all in one place! I assumed that stuff was lost since I quick working with them a few years ago. So handy.
Excited to see what’s next!Yaansa
Developer Response
Hello Yaansa, Thank you for your five-star review! We're glad to hear you enjoy having all your data and information in one spot. We do have more features coming to the app soon. We appreciate your feedback. - athenaPatient TeamGreat patient app
Very easy to access my patient record, intuitive and responsive.CapeCodRichard
Developer Response
Hello Richard, thank you for the feedback! We appreciate you taking the time to leave us a five-star review. - athenaPatient TeamSpanish?
The app description says it’s available in English and Spanish; how do you get it to go to Spanish?Paulitsmix
Developer Response
Hello Paul, Thank you for pointing this out. We'll share this with the development team to see if they can update the app description. We plan to include Spanish support to athenaPatient tentatively in Summer/Fall 2023. - athenaPatient TeamUnderdeveloped Website + App
My health care provider switched over to this. It keeps telling me there is an error on the apps end when I try to log in on my iPhone. I then try to log on with a browser and then get told I have no results even though they have already been uploaded per my health care provider’s office and I definitely trust them. So many issues with this app when it comes to connectivity and an account.
The Quest app is literally perfect for labs and I wish they never switched over.Show lessAKBlizzard
Developer Response
Hello AK, Thank you for your review. We suspect you're seeing an error because your Patient Portal account hasn't been verified. This is required to access your private patient information. You'll need to complete the verification step either by receiving an SMS with a code or a phone call. You'll need to complete this step on a desktop device. We apologize for the inconvenience and we're working to resolve this issue. - athenaPatient TeamBring your game up please
Need to step up the game this is iOS 1.0 if it was Apple software also needs capabilities to scan upload my insurance show my copay…. Game up pleaseChymad
